Jawatan Kosong Malaysia| Customer Service Representative - English Speaking - It Products Kuala Lumpur Arvato Digital Services LLC - Arvato CRM USA

Job Informations

Job Title : Malaysia| Customer Service Representative - English Speaking - IT Products | Company : Arvato Digital Services LLC - Arvato CRM USA | Location : Kuala Lumpur | Pub Date : 30+ days ago

jawatan.me. Arvato Digital Services LLC - Arvato CRM USA Hiring Disember 2019 - Arvato Digital Services LLC - Arvato CRM USA give away a chance to fill Jawatan Kosong Malaysia| Customer Service Representative - English Speaking - IT Products that will be placed in Kuala Lumpur. You will receive far better prospect in addition to less dangerous are living in the future. Becoming a member of this enterprise can make people competent to reach your own purpose less complicated and also make your current aspiration come true.

To help to this company perspective and also vision arrives to correct; Arvato Digital Services LLC - Arvato CRM USA will be wide to open up for fresh placement seeing that start from September 2019. Everyone who are considering answering this particular vacant, you need to participate in this Jawatan Kosong Malaysia| Customer Service Representative - English Speaking - IT Products recruitment inside. It is suggested for contributors to arrange almost all required demands because of this career recruitment method, for the reason that practice needs you to definitely allow an acceptable options how the corporation wishes with this placement. If you are that you will be one that might fill up the actual specs, you can try to see more info about Jawatan Kosong Malaysia| Customer Service Representative - English Speaking - IT Products below.

Arvato Digital Services LLC - Arvato CRM USA Job Vacancies Disember 2019

Jawatan Kosong Malaysia| Customer Service Representative - English Speaking - IT Products - Kuala Lumpur

Company: Arvato Digital Services LLC - Arvato CRM USA

Requisition ID: 41882


Position Summary:
Perform Support and concierge type liaison to an assigned customer portfolio. Provide assistance to facilitate the growth of the portfolio through its digital lifecycle. Duties include customer service, linking customers and internal resources, engagement, consultancy and support.


Overall Responsibilities:

  • Respond effectively and efficiently to requests received via phone, email or chat.
  • Develop rapport with customer to understand and adequately make appropriate referrals for development and support requests.
  • Manage / Facilitate end-to-end support requests from customers for requested services.
  • Follow through on all referrals to ensure customer satisfaction.
  • Provide recommendations within in area of expertise to support customer needs
  • Maintain adequate notes for each request handled to keep remind of team abreast of the status and pending issues
  • Submit weekly and monthly status reports (as required according to business demand)
  • Attend operations team meetings to give updates and/or recommendations on any issues where new processes and procedures should be considered
  • Contribute to additional projects as delegated by the Management team
  • Be an active member of a virtual team
  • Ensure compliance with company regulations with regards to Data Protection and Information Security


Job Requirements:

  • Native or near native language proficiency in English
  • Working knowledge of technology related to MS software
  • Demonstrated professional customer service skills with a respectful and positive attitude
  • Excellent spoken and written communication abilities
  • Project management and coordination skills
  • Demonstrated analytical and problem-solving skills
  • Self-motivated, hands-on and independently working individual
  • Adaptability and capacity to easily find solutions
  • Proactive attitude


About our company:

Majorel (dba Arvato) supports clients all over the world to successfully shape their customer relationships. More than 48,000 employees in 28 countries design and implement customized solutions for this purpose. We create amazing customer experiences that people value and we are proud of. By combining talent, data, and technology, we deliver real impact for our partners. Today’s rapidly changing world is sometimes challenging for service delivery; But with our spirit of true entrepreneurship, adaptability and our drive to go further, we view it as an opportunity to innovate by getting the best from people and technology. We constantly strive for the best. We know that doing so is pursuing a moving target. It takes full commitment to go the extra mile. Mutual respect and trust is the hallmark of every successful business, and it’s the same at Majorel. We know that challenges are met and ambitions achieved through teamwork: not only amongst our colleagues, but in partnership with our clients too.

As one of the leading companies in Malaysia, Arvato Digital Services LLC - Arvato CRM USA opens variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Arvato Digital Services LLC - Arvato CRM USA also gives a dynamic work environment in order to encourage employees to contribute optimally, and at the same time is able to upgrade new skills and knowing through the company programs.

If You fascinated to apply Jawatan Kosong Malaysia| Customer Service Representative - English Speaking - IT Products Kuala Lumpur September 2019 Arvato Digital Services LLC - Arvato CRM USA Arvato Digital Services LLC - Arvato CRM USA, immediately prepare requirements/files and documents needed for fill Jawatan Kosong Malaysia| Customer Service Representative - English Speaking - IT Products Kuala Lumpur September 2019 Arvato Digital Services LLC - Arvato CRM USA above. To apply by online, please click the "Apply" button below. If you still do not satisfy with our job recruitment information above, you can try to read other job recruitment information that we provide in our website which still located in Kuala Lumpur region from any other company.

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