Jawatan Kosong Customer Experience Support Mandarin Speaker - Based In Penang Itam IT Consulting Company

Job Informations

Job Title : Customer Experience Support Mandarin Speaker - Based in Penang | Company : IT Consulting Company | Location : Itam | Pub Date : 2 Jun 2024

IT Consulting Company Hiring November 2026 - IT Consulting Company offer an opportunity to fill Jawatan Kosong Customer Experience Support Mandarin Speaker - Based in Penang, that will be placed in Itam. You will receive a better chance as well as less dangerous life sometime soon. Joining to this firm makes anyone can reach the goal easier and create the aim come true.

To produce the corporation vision and mission happens on legitimate IT Consulting Company is actually open of fresh placement as Jun 2024. All people who are considering filling this vacant, you need to take a part in this Jawatan Kosong Customer Experience Support Mandarin Speaker - Based in Penang recruitment. If you will be one which may load requirements, you can look at further info about Jawatan Kosong Customer Experience Support Mandarin Speaker - Based in Penang below.

IT Consulting Company Recruitment November 2026

Jawatan Kosong Customer Experience Support Mandarin Speaker - Based in Penang in Itam

Key Responsibilities:

  • Customer Journey Understanding and Consultation: Accurately comprehend the customer journey and provide consultative advice on solar products and services, effectively communicating benefits and intricacies.
  • Document Management and Compliance: Ensure timely and accurate collection of documents for SEDA applications and maintain comprehensive logs of all customer interactions, transactions, feedback, and resolutions.
  • Customer Support and Feedback Analysis: Facilitate post-service support, coordinate installations, and handle customer concerns swiftly, ensuring smooth communication between customers and technical teams. Collaborate with sales, technical, and other teams to ensure seamless customer transitions and analyze feedback to improve the overall customer journey.
  • Upselling Opportunities and Campaign Execution: Identify opportunities for upselling or cross-selling based on customer needs, execute campaigns to enhance the customer experience, and stay updated on solar technology, government policies, and company products.

Requirements:

  • Fresh grads with customer support experience are welcomed
  • Excellent communication skills
  • Able to engage with customers

Job Type: Permanent

Pay: RM3,000.00 - RM4,000.00 per month

Schedule:

  • Monday to Friday

Application Question(s):

  • Notice period
  • Able to work in Penang, Butterworth?

Experience:

  • Customer Experience support: 1 year (Preferred)

As one of the leading companies in Malaysia, IT Consulting Company offers variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. IT Consulting Company also offers a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to increase new experience and knowing through the company programs.

If You are fascinated to submit an application for Jawatan Kosong Customer Experience Support Mandarin Speaker - Based in Penang Itam Jun 2024 by IT Consulting Company, please prepare requirements files and documents immediately. To apply by online, please click the "Apply" button below. If you still do not satisfy with a job above, you can try to read more jobs list in Itam region from another company below.

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