Jawatan Kosong Customer Experience Support Mandarin Speaker - Based In Penang Itam IT Consulting Company

Job Informations

Job Title : Customer Experience Support Mandarin Speaker - Based in Penang | Company : IT Consulting Company | Location : Itam | Pub Date : 2 Jun 2024

IT Consulting Company Hiring September 2026 - IT Consulting Company provide a chance to apply Jawatan Kosong Customer Experience Support Mandarin Speaker - Based in Penang, that will be placed in Itam. You will definitely get a better potential customer as well as safer dwell later on. Joining to this company makes a people able to attain the aim simpler in addition to help the current dream be realized.

To help this business vision along with mission come on correct IT Consulting Company is actually started on brand-new place since Jun 2024. Everybody who are enthusiastic about staffing this specific vacant, you need to take a part in this Jawatan Kosong Customer Experience Support Mandarin Speaker - Based in Penang recruitment. If you will be the one that may load qualifications, you can attempt to learn further information about Jawatan Kosong Customer Experience Support Mandarin Speaker - Based in Penang below.

IT Consulting Company Jobs September 2026

Jawatan Kosong Customer Experience Support Mandarin Speaker - Based in Penang in Itam

Key Responsibilities:

  • Customer Journey Understanding and Consultation: Accurately comprehend the customer journey and provide consultative advice on solar products and services, effectively communicating benefits and intricacies.
  • Document Management and Compliance: Ensure timely and accurate collection of documents for SEDA applications and maintain comprehensive logs of all customer interactions, transactions, feedback, and resolutions.
  • Customer Support and Feedback Analysis: Facilitate post-service support, coordinate installations, and handle customer concerns swiftly, ensuring smooth communication between customers and technical teams. Collaborate with sales, technical, and other teams to ensure seamless customer transitions and analyze feedback to improve the overall customer journey.
  • Upselling Opportunities and Campaign Execution: Identify opportunities for upselling or cross-selling based on customer needs, execute campaigns to enhance the customer experience, and stay updated on solar technology, government policies, and company products.

Requirements:

  • Fresh grads with customer support experience are welcomed
  • Excellent communication skills
  • Able to engage with customers

Job Type: Permanent

Pay: RM3,000.00 - RM4,000.00 per month

Schedule:

  • Monday to Friday

Application Question(s):

  • Notice period
  • Able to work in Penang, Butterworth?

Experience:

  • Customer Experience support: 1 year (Preferred)

As one of the leading companies in Malaysia, IT Consulting Company offers variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. IT Consulting Company also gives a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to learn new experience and knowing through the company programs.

If You are interested to send an application for Jawatan Kosong Customer Experience Support Mandarin Speaker - Based in Penang Itam Jun 2024 by IT Consulting Company, please prepare requirements files and documents immediately. To apply by online, please click the "Apply" button below. If you still do not satisfy with a job recruitment above, you can try to read more jobs list in Itam region from another company below.

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