Elabram Systems Sdn Bhd Vacancies Julai 2025 - Elabram Systems Sdn Bhd is looking for a new worker to apply Jawatan Kosong Customer Experience Specialist, that will be placed in Johor Bahru. You will receive a better potential customer along with less dangerous life in the future. Becoming a member of this firm makes a people able to do the ones aim much easier as well as produce the desire becoming reality.

To help this organization perspective and mission happens on correct Elabram Systems Sdn Bhd is actually open up for fresh placement seeing that Jun 2024. Everyone who are enthusiastic about filling up this vacant, please take a part in this Jawatan Kosong Customer Experience Specialist recruitment. If you will be one that may fill up qualifications, you can attempt to learn further information about Jawatan Kosong Customer Experience Specialist below.

Elabram Systems Sdn Bhd Jobs Julai 2025

What you will be doing:

• Provide an omnichannel experience e.g email, chats, Whats-App, social media, calls with a comprehensive understanding of our products and services
• Personalise and engage customers effectively to drive customer satisfaction
• Assist customers on enquiries and issues efficiently to mitigate detractors
• Ensuring service standards are met. e.g: CSAT, Quality Assurance (QA), Response time and Resolution time

What you’ll need:

• Fluent English with excellent communication skills, both written and verbal
• At least 1 year of working experience in the related field is required for this position
• Ability to determine customer needs and quickly build rapport with customers
• Ability to empathize with and prioritize customer needs, provide appropriate solutions and setting expectations with customers.
• Exude patience and ownership with each customer
• Able to solve problems by thinking analytically and creatively
• Excellent communication, interpersonal and organisational skills
• Self-starter, resourceful and tenacious
• Team player, working collaboratively within and across teams
• Experience working with Zendesk and/or a similar ticketing system is highly advantageous.

Job Type: Full-time

Pay: RM3,000.00 - RM4,500.00 per month

Benefits:

• Maternity leave

Schedule:

• Day shift
• Monday to Friday
• Night shift

Supplemental pay types:

• Overtime pay

As one of the leading companies in Malaysia, Elabram Systems Sdn Bhd opens variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Elabram Systems Sdn Bhd also offers a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to escalate new experience and knowledge through the company programs.

If You are interested to send an application for Jawatan Kosong Customer Experience Specialist Johor Bahru Jun 2024 by Elabram Systems Sdn Bhd, please prepare requirements files and documents as soon as possible. To apply by online, please click the "Apply" button below. If you still do not satisfy with a job above, you can try to read more jobs list in Johor Bahru region from another company below.

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