Elabram Systems Sdn Bhd Vacancies Mei 2025 - Elabram Systems Sdn Bhd give an opportunity to fill Jawatan Kosong Customer Experience Specialist, that will be placed in Johor Bahru. You will definitely get a better potential customer as well as less dangerous life sometime soon. Joining to this enterprise makes anyone able to do the purpose less complicated and make current aspiration come true.

To produce the business eyesight and mission arrives on right Elabram Systems Sdn Bhd is actually open of fresh placement as Jun 2024. Everybody who are considering filling this particular vacant, make sure you take part in this kind of Jawatan Kosong Customer Experience Specialist recruitment. If you will be one that can certainly fill up qualifications, you can attempt to learn further info about Jawatan Kosong Customer Experience Specialist below.

Elabram Systems Sdn Bhd Job Vacancies Mei 2025

What you will be doing:

• Provide an omnichannel experience e.g email, chats, Whats-App, social media, calls with a comprehensive understanding of our products and services
• Personalise and engage customers effectively to drive customer satisfaction
• Assist customers on enquiries and issues efficiently to mitigate detractors
• Ensuring service standards are met. e.g: CSAT, Quality Assurance (QA), Response time and Resolution time

What you’ll need:

• Fluent English with excellent communication skills, both written and verbal
• At least 1 year of working experience in the related field is required for this position
• Ability to determine customer needs and quickly build rapport with customers
• Ability to empathize with and prioritize customer needs, provide appropriate solutions and setting expectations with customers.
• Exude patience and ownership with each customer
• Able to solve problems by thinking analytically and creatively
• Excellent communication, interpersonal and organisational skills
• Self-starter, resourceful and tenacious
• Team player, working collaboratively within and across teams
• Experience working with Zendesk and/or a similar ticketing system is highly advantageous.

Job Type: Full-time

Pay: RM3,000.00 - RM4,500.00 per month

Benefits:

• Maternity leave

Schedule:

• Day shift
• Monday to Friday
• Night shift

Supplemental pay types:

• Overtime pay

As one of the leading companies in Malaysia, Elabram Systems Sdn Bhd opens variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Elabram Systems Sdn Bhd also gives a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to increase new skills and knowing through the company programs.

If You are interested to submit an application for Jawatan Kosong Customer Experience Specialist Johor Bahru Jun 2024 by Elabram Systems Sdn Bhd, please prepare requirements files and documents as soon as possible. To apply by online, please click the "Apply" button below. If you still do not satisfy with a hiring job above, you can try to read more jobs list in Johor Bahru region from another company below.

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