Jawatan Kosong Delivery Operations Hub Lead (kota Kinabalu) Kota Kinabalu AirAsia
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Teleport is the cargo and logistics platform for , Asia’s largest low-cost carrier group of 9 airlines, with over 260 narrow and wide-body aircraft, moving goods and e-commerce to 100+ cities. We’ve got the metal, available space and we are embracing technology, and the infrastructure centered around the airport to build the supply chain of the future. Shorter, more direct, faster. Straight from your post-code perhaps. Or to your address of choice.
Read More Here: https://teleport.asia/about/
As an operator transporting cargo to over >110 airports across Asia, we are at the frontlines of this large, but unsexy space. This white space motivates us to redefine the way the supply chain operates and be the one-stop end-to-end delivery solutions provider. With experience in 1st Mile, Last Mile and Customs Clearance operations, we’d like to further expand our services to provide on-demand, hyper local delivery, not limited to parcels, but food and groceries as well.
We are looking for someone with a passion for people, excellent communication skills and is self-motivated. As a Hub Lead, you will be responsible for ensuring co-ordinated delivery for everything on-demand (i.e. not limited to food and groceries, but parcels) and managing delivery partners. In our goals of expediting the delivery process, you will be utilising our in-house technology platforms and need to be comfortable adapting to new technology systems and processes. This role will be on a full-time basis and you will be reporting daily to the On-Demand Delivery Manager.
You will fit perfectly if you have prior experience in delivery operations, specifically operations involving logistics and on-demand delivery. Having good knowledge in managing delivery partners and acquisition/retention programmes will make you stand out in this application.
A DAY IN A LIFE
As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:
Serve as overall lead for designated hub
Assist with hub expansion and area coverage
Onboard and manage driver wellbeing to ensure delivery efficiency
Build a community culture with high standards and strong values
Assist to build incentives and retention programmes to drive performance and engagement
Ensure our service professionalism and availability
Identify, build and enforce process improvements to manage the driver operations team effectively
Troubleshoot and solve issues faced by delivery partners and merchants
Own the weekly performance of designated hub including deliveries, fulfilment, and customer experience
Any other tasks as assigned by Hub Managers
At the onset, you may be culture-shocked working in and with the Teleport team. To help you adapt better, we would like to share our beliefs on leadership. Put simply, you are a leader, we all are leaders and good leaders will:
Roll up their sleeves as needed, and never delegate work that one would not be willing to do themselves
Do what is needed to get things done, as they believe speed is more important than anything else to effect change
Over communicate, particularly as they are all quite autonomous
Take care of our staff, and treat them as they would want to be treated
Are rigid on goals, but flexible on the details
These are minimum skills requirements and a ‘must-have’ for the role:
Strong leadership and people management skills to deal with a large and diverse driver community
Is resourceful and a fast thinker – able to solve problems on-the-go and adapt quickly
Results and performance driven, preferring data to drive your everyday decisions
Possess a hands-on mentality and an analytical and structured way of working
Able to operate successfully in a lean, fast-paced organization to scale quickly
Self-motivated with a focus to exceed set goals
Comfortable adapting to new technologies
These are skills that are ‘nice-to-have’ and will make you stand-out in the job application:
Strong knowledge of driver/fleet management
QUALIFICATIONS & EXPERIENCE
At least an undergraduate degree
1-2 years working experience, predominantly in an operational capacity
If you choose to Apply with LinkedIn, please verify that your personal information and experience auto-populate in the appropriate fields, as your profile may not match the format for our site.
As one of the leading companies in Malaysia, AirAsia opens variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. AirAsia also gives a dynamic work environment in order to encourage employees to contribute optimally, and at the same time is able to escalate new experience and knowledge through the company programs.
If Mr interested to apply Jawatan Kosong Delivery Operations Hub Lead (Kota Kinabalu) Kota Kinabalu Januari 1970 AirAsia AirAsia, immediately prepare requirements/files and documents needed for apply Jawatan Kosong Delivery Operations Hub Lead (Kota Kinabalu) Kota Kinabalu Januari 1970 AirAsia above. To apply by online, please click the "Apply" button below. If you still do not satisfy with our job recruitment information above, you can try to read other job recruitment information that we provide in our website which still located in Kota Kinabalu region from any other company.