Jawatan Kosong Customer Service Representative Kuala Lumpur Elementis Global
jawatan.me. Elementis Global Recruitment Julai 2020 - Elementis Global assign an opportunity to apply Jawatan Kosong Customer Service Representative that will be placed in Kuala Lumpur. You will definitely get much better prospect in addition to safer dwell sometime soon. Signing up for this business can make people able to reach ones aim much easier as well as produce the desire becoming reality.
To help to this organization eyesight and also vision arrives to legitimate; Elementis Global is usually to open up with brand-new position seeing that begin from Jun 2020. Everybody who are interested filling this vacant, you need to participate in this Jawatan Kosong Customer Service Representative recruitment inside. It really is encouraged for participants to prepare many necessary specifications for this job recruitment procedure, for the reason that method will need that you supply ideal specs that the firm desires just for this situation. If you are that you are one that can certainly fill up the actual specs, you can try to see more info about Jawatan Kosong Customer Service Representative below.
1. Process customer orders/ changes/ returns according to established policies / procedures after confirming the stock availability and product allocation,
2. Communicate with customers (internal and external) on relevant information, e.g. payment method, delivery schedules and product availability, credit terms and coordinate with logistics and finance personnel.
3. Act as the first customer contact person to handle customer inquiries for assign product lines, such as pricing, order status, TDS, MSDS, etc. Provide feedback to the relevant sales personnel regarding order status and/or changes.
4. Prioritize delivery schedules based on customers’ delivery requirements and process electronically OA /promised shipment date /cut-off date etc. Liaise and track feedback from transportation or warehousing service providers /CSD / logistics /site operations etc. to ensure timely order delivery.
5. Collect, document and consolidate customers’ problems/ complaints into defined system. Initiate coordination with the relevant personnel such as sales, logistics, warehouse, and finance, to solve problems and to ensure the necessary corrective actions taken in accordance with serving standards. Alert supervisor/sales supervisor any unmet customer needs.
6. Establish and maintain customers master data coordinated with related functions including sales/ credit control/ DIG. Coordinating pricing and commission issues according to established policies /procedures.
7. Handle shipping documents if necessary; Prepare monthly reports accordingly.
Additional Job Description
As one of the leading companies in Malaysia, Elementis Global opens variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Elementis Global also gives a dynamic work environment in order to encourage employees to contribute optimally, and at the same time is able to upgrade new skills and erudition through the company programs.
If You fascinated to apply Jawatan Kosong Customer Service Representative Kuala Lumpur Jun 2020 Elementis Global Elementis Global, immediately prepare requirements/files and documents needed for apply Jawatan Kosong Customer Service Representative Kuala Lumpur Jun 2020 Elementis Global above. To apply by online, please click the "Apply" button below. If you still do not satisfy with our job recruitment information above, you can try to read other job recruitment information that we provide in our website which still located in Kuala Lumpur region from any other company.