Jawatan Kosong Associate, Customer Service Kota Kinabalu Great Eastern

Job Informations

Job Title : Associate, Customer Service | Company : Great Eastern | Location : Kota Kinabalu | Pub Date : 9 months ago

jawatan.me. Great Eastern Careers Julai 2020 - Great Eastern invites the candidates to apply Jawatan Kosong Associate, Customer Service that will be placed in Kota Kinabalu. You will definitely get far better potential customer in addition to safer dwell in the future. Becoming a member of this corporation can make anyone competent to reach the goal easier and also create your own aspiration become.

To help to this corporation eye-sight and also vision comes to correct; Great Eastern is actually to open up for fresh placement seeing that begin as Oktober 2019. All people who are enthusiastic about staffing this specific vacant, remember to engage in this Jawatan Kosong Associate, Customer Service recruitment inside. It can be encouraged for everyone to get ready most important requirements for this job recruitment procedure, for the reason that method will need that you supply ideal specs that the firm desires just for this situation. If you are that you will be one which might fill up the actual specs, you can test your just read more information about Jawatan Kosong Associate, Customer Service below.

Great Eastern Recruitment Julai 2020

Jawatan Kosong Associate, Customer Service - Kota Kinabalu


Job ID: 001735

The Role:

To attend to walk-in agents and ensure that the agents' expectations are being fulfilled.
To ensure compliance with Branch Operational Guide.
To meet deadline and service turnaround time set.
To familiarise with new procedures, guidelines, and product knowledge.
To understand the features of all products and able to explain to customers.
To attend to enquiries and complaints and follow through for effective resolution.
To monitor claims approved by Head Office.
To process data-entry; prepare endorsements and checks reports in an accurate and a timely manner.
To ensure timely despatch of reports and correspondence.
To assist and relief Executive whenever the need arises.
To liaise with customer service officer or personnel from Head Office for clarifications and/or any requirements.
To liaise with hospital/ clinic for medical reports required for claims.
To conserve policies through client retention efforts
To handle ad-hoc assignments as and when assigned by superiors and management.
To be relief in Agency Service Centre, Finance and Customer Service Centre whenever needs arises.


The Person:

Possess tertiary qualification preferably in Customer Service, Communication, Management, Business Administration, Marketing, Insurance or any related discipline
Minimum 1-2 years of working experience in Life Insurance Company.
Preferably with Customer Service or Life Underwriting experience
Good product knowledge and technical knowledge of Life Underwriting
Understand policy servicing guidelines & procedures
General Insurance Act knowledge
Good decision making, problem analysing and solving skills
Good interpersonal relationship skills
Good public relation skills
Fresh graduates are encouraged to apply

As one of the leading companies in Malaysia, Great Eastern opens variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Great Eastern also gives a dynamic work environment in order to encourage employees to contribute optimally, and at the same time is able to increae new skills and erudition through the company programs.

If You interested to registrate Jawatan Kosong Associate, Customer Service Kota Kinabalu Oktober 2019 Great Eastern Great Eastern, immediately prepare requirements/files and documents needed for apply Jawatan Kosong Associate, Customer Service Kota Kinabalu Oktober 2019 Great Eastern above. To apply by online, please click the "Apply" button below. If you still do not satisfy with our job recruitment information above, you can try to read other job recruitment information that we provide in our website which still located in Kota Kinabalu region from any other company.


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