Jawatan Kosong Application Support Analyst, Global Service Desk Kuala Lumpur GfK

Job Informations

Job Title : Application Support Analyst, Global Service Desk | Company : GfK | Location : Kuala Lumpur | Pub Date : 4 months ago

jawatan.me. GfK Recruitment Disember 2019 - GfK is looking for a new official to fill Jawatan Kosong Application Support Analyst, Global Service Desk that will be placed in Kuala Lumpur. You will receive much better potential customer along with less dangerous life in the future. Signing up for this corporation can make anyone able to attain your purpose easier in supplementary to help your current dream be realized.

To help to this corporation perspective and also vision arrives to legitimate; GfK is actually to open up with brand-new position seeing that begin as Ogos 2019. Everybody who are enthusiastic answering this vacant, please participate in this Jawatan Kosong Application Support Analyst, Global Service Desk recruitment inside. It is suggested for participants to arrange almost all required demands because of this task recruitment procedure, because the course of action requires you to allow appropriate specs that this company wants just for this position. If you are that you are one that might fill up the actual specs, you can test your just read further info about Jawatan Kosong Application Support Analyst, Global Service Desk below.

GfK Jobs Disember 2019

Jawatan Kosong Application Support Analyst, Global Service Desk - Kuala Lumpur



Job Family



For over 80 years, has been a reliable and trusted insight partner for the world’s biggest companies and leading brands who make a difference in every consumer’s lifeand we will continue to build on this. We connect data, science and innovative digital research solutions to provide answers for key business questions around consumers, markets, brands and media. With our headquarters in Germany and a presence in around 60 countries worldwide, you benefit from our global company with a diverse community of ~9,000 employees.

Harnessing the power of our workforce, the greatest asset we have is our people. As part of , you can take your future into your own hands. We value talent, skills and responsibility and support your development within our international teams. We are proud of our heritage and our future: Currently we are in the latter stages of a transformational journey from a traditional market research company to a trusted provider of prescriptive data analytics powered by innovative technology. This is only possible with extraordinary people and this is why we are looking for YOU to help create our future. For our employees as well as for our clients we pursue one goal: Growth from Knowledge!

Job Description

To handle and provide first line assistance on all incoming enquiries and requests on StarTrack.This includes a variety of channels, including helpdesk, phone and email
To support calls and resolve queries within the SLA's defined and as assigned by the managers and/or team lead
Provide high quality customer services with the objective of being a contributor to customer loyalty and highest possible customer satisfaction.
First point of contact for internal users via helpdesk, phone, email and Lync for support related global services and solutions
Resolve operational services within defined schedules and service level agreements
Ability to communicate and ascertain client requirements
Adhere to Service Level Agreements/KPI’s defined
Provide consultancy to clients to resolve technical support issues proactively
Escalate unresolved calls to the level 2 support team.
Follow Standard of Procedures (SoP) while engaging in support work related tasks.
Ability to learn and pick up processes and systems functionalities


We offer an exciting work environment that brings people together. We encourage an entrepreneurial and innovative spirit. We make use of the latest digital technologies. We are looking for self-starters, who accept challenges and create solutions.

Can there be a better place to take center stage in the digital revolution? We are excited to getting to know you!

As one of the leading companies in Malaysia, GfK opens variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. GfK also offers a dynamic work environment in order to encourage employees to contribute optimally, and at the same time is able to upgrade new skills and erudition through the company programs.

If Mr interested to registrate Jawatan Kosong Application Support Analyst, Global Service Desk Kuala Lumpur Ogos 2019 GfK GfK, immediately prepare requirements/files and documents needed for apply Jawatan Kosong Application Support Analyst, Global Service Desk Kuala Lumpur Ogos 2019 GfK above. To apply by online, please click the "Apply" button below. If you still do not satisfy with our job recruitment information above, you can try to read other job recruitment information that we provide in our website which still located in Kuala Lumpur region from any other company.


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