Jawatan Kosong Chatbot Business Analyst Intern - My Operations Kuala Lumpur Shopee

Job Informations

Job Title : Chatbot Business Analyst Intern - MY Operations | Company : Shopee | Location : Kuala Lumpur | Pub Date : 13 Mei 2025

Shopee Hiring Julai 2025 - Shopee invites the best people to apply Jawatan Kosong Chatbot Business Analyst Intern - MY Operations, that will be placed in Kuala Lumpur. You will receive a better potential customer along with safer dwell sometime soon. Joining to this company makes a people able to reach the ones aim much easier as well as produce the desire becoming reality.

To help this business eyesight and mission happens on right Shopee is actually open up for brand-new place seeing that Mei 2025. Everyone who are interested about filling up this vacant, make sure you take part in this kind of Jawatan Kosong Chatbot Business Analyst Intern - MY Operations recruitment. If you will be one which might fill up qualifications, you can attempt to learn more info about Jawatan Kosong Chatbot Business Analyst Intern - MY Operations below.

Shopee Recruitment Julai 2025

Jawatan Kosong Chatbot Business Analyst Intern - MY Operations in Kuala Lumpur

Department Operations LevelInternship LocationMalaysia - Kuala Lumpur

The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.

Job Description:
  • Perform data analysis to uncover gaps and improvement areas in chatbot performance and KPIs
  • Assist in designing conversational flows with conditional logic to enhance chatbot solutions (training and guidance provided)
  • Support the implementation of chatbot solution enhancements
  • Perform ad-hoc problem solving to address chatbot-related issues
Requirements:
  • Currently pursuing a degree in Computer Science, Data Science and AI relevant disciplines
  • Fresh graduates within 6 months of graduating will also be considered
  • Strong business acumen
  • Strong problem solving skills
  • Excellent communication skills (written and verbal) in both English and BM
  • Self-motivated & has the passion to work in a fast-paced and dynamic environment
  • Demonstrated ability to learn fast, handle multiple tasks and meet deadlines
  • Able to commit to a 3-6 months internship

As one of the leading companies in Malaysia, Shopee opens variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Shopee also offers a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to learn new skills and erudition through the company programs.

If You are fascinated to submit an application for Jawatan Kosong Chatbot Business Analyst Intern - MY Operations Kuala Lumpur Mei 2025 by Shopee, please prepare requirements files and documents immediately. To apply by online, please click the "Apply" button below. If you still do not satisfy with a job above, you can try to read more jobs list in Kuala Lumpur region from another company below.

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