jawatan.me. Care Luxury Hotels & Resorts Vacancies Oktober 2020 - Care Luxury Hotels & Resorts needs the best people to fill Jawatan Kosong Front Office Supervisor that will be placed in Johor Bahru. You will receive much better prospect in addition to safer dwell later on. Signing up for this business can make people competent to accomplish your aim easier in supplementary to help your current dream be realized.
To help make this business eye-sight and also vision arrives to accurate; Care Luxury Hotels & Resorts will be wide to open pertaining to fresh placement since start from Disember 2019. All people who are interested about staffing this particular none income producing, you need to participate in this Jawatan Kosong Front Office Supervisor recruitment inside. It is suggested for everyone to arrange almost all required demands because of this career recruitment method, for the reason that method will need that you supply ideal specs that the firm desires just for this situation. If you are that you will be one which can certainly load the standards, you can attempt to learn further info about Jawatan Kosong Front Office Supervisor below.
Care Luxury Hotels & Resorts Jobs Oktober 2020
Jawatan Kosong Front Office Supervisor - Johor Bahru
Front Office Supervisor responsible to ensure smooth and efficiency of front office operation. She/ He must assist Duty Manger/ AFOM/ FOM in the absence of them in any way on operation, assist GSA, concierge and bellman during required period.
Provides courteous and efficient and if possible, complies with each and every guest’s request
Supervises the receptionists and ensures the smooth operation of the registration, mail and key as well as the concierge counters.
Able to manage front office system imposed by hotel
Train and guide or assign new staffs or trainee with buddy
Assist staff with expediting problem payments (e.g., problems processing credit card).
Follow up with guest regarding satisfaction with guest-related issues.
To be responsible for the preparation of all necessary materials for check-in (i.e. registration, welcome folder, keys, etc.) for VIPs, pre-registered guests and groups before their arrival.
Process all payment types such as room charges, cash, checks, debit, or credit.
Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations.
To be responsible for the assignment and blockings of rooms for arriving guests particularly VIPs and groups as well as special request guests.
Checks and coordinates with housekeeping on rooms’ discrepancy report and any outstanding issue to be follow-up. Coordinate with Housekeeping to track readiness of rooms for check-in.
Review shift logs/daily memo books and document pertinent information in logbooks.
Count bank at the beginning and end of shift. Balance and drop receipts according to accounting specifications.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information.
Takes room reservations at the counter or on telephone.
Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.
Develop and maintain positive working relationships with others and ensures Front Office personnel are treated fairly and equitably.
Directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures.
Handles minor guest complaints and reports to Duty Manager of the event.
Strives to continually improve guest and associate satisfaction and maximize the financial performance of the department.
Supervise Reception personnel to ensure optimum occupancy and average room rate for the purpose of maximizing revenue.
Monitors Front Office personnel to ensure guests receive prompt, cordial attention and personal recognition.
To be responsible for the sufficient stock of all supplies and forms in the Front Desk and cleanliness aspect.
Inspect frequently for cleanliness and orderliness, back office, the lobby, reception and cashier's desk and, on a random basis, VIP rooms prior to arrival.
Follow-up outstanding issue related to operations.
Provides information to co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Analyses information and evaluating results to choose the best solution and solve problems
Accepts other duties as may be directed from time to time.
As one of the leading companies in Malaysia, Care Luxury Hotels & Resorts offers variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Care Luxury Hotels & Resorts also gives a dynamic work environment in order to encourage employees to contribute optimally, and at the same time is able to escalate new experience and erudition through the company programs.
If Ms fascinated to submit Jawatan Kosong Front Office Supervisor Johor Bahru Disember 2019 Care Luxury Hotels & Resorts Care Luxury Hotels & Resorts, immediately prepare requirements/files and documents needed for apply Jawatan Kosong Front Office Supervisor Johor Bahru Disember 2019 Care Luxury Hotels & Resorts above. To apply by online, please click the "Apply" button below. If you still do not satisfy with our job recruitment information above, you can try to read other job recruitment information that we provide in our website which still located in Johor Bahru region from any other company.