Jawatan Kosong Executive, Customer Service Call Centre Kuala Lumpur Prudential

Job Informations

Job Title : Executive, Customer Service Call Centre | Company : Prudential | Location : Kuala Lumpur | Pub Date : 30+ days ago

jawatan.me. Prudential Jobs Ogos 2020 - Prudential provide an opportunity to apply Jawatan Kosong Executive, Customer Service Call Centre that will be placed in Kuala Lumpur. You will receive far better probability in addition to safer dwell in the future. Becoming a member of this corporation can make and individual capable to attain your own purpose less complicated and also make your current aspiration come true.

To produce this organization eyesight and mission happens to accurate; Prudential is actually to open pertaining to fresh placement seeing that start from Januari 1970. All people who are considering answering this particular vacant, make sure you take part in this kind of Jawatan Kosong Executive, Customer Service Call Centre recruitment inside. It can be encouraged for participants to prepare many necessary specifications for this task recruitment procedure, for the reason that method needs you to definitely allow an acceptable spec that this business desires because of this place. If you are that you will be one which may load the standards, you can test your just read further info about Jawatan Kosong Executive, Customer Service Call Centre below.

Prudential Recruitment Ogos 2020

Jawatan Kosong Executive, Customer Service Call Centre - Kuala Lumpur
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At , we understand that success comes from the talent and commitment of our people. Together, we have a shared vision in securing the future of our customers and our communities. We strive to build a business that you can shape, an inclusive workplace where everyone’s ideas are valued and a culture where we can thrive together. Our people stay connected and tuned in to what’s happening around us, keeping us ahead of the curve. While focused on the long-term, we look to the future to bring growth, development and benefit to everyone whose lives we touch.

Job Summary
To handle incoming telephone enquiries, issues or complaints from customers relating to products or services.
To make ad-hoc outgoing calls to customers as required to resolve or follow-up any outstanding query. PRINCIPAL DUTIES & RESPONSIBILITIES: Respond to incoming customer telephone calls, identify, meet and exceed customers’ expectations in a timely manner. Provide a polite, professional and accurate response in accordance with agreed service standards.
Promptly and accurately complete all related administrative activities, in accordance with relevant service standards and to the customers’ satisfaction.
Recognise when customer requirements are more appropriately dealt with elsewhere and refer them as appropriate.
Liaise with other departments in the organization to resolve issues brought up by customers.
Keep up to date on new or enhanced products / services in order to maintain a high level of quality service to customers.
Undertake outbound customer relationship management calls as and when appropriate.
Record, produce and prepare any statistics and information required by the Management in relation to the preparation and production of reports as well as occasionally produce simple performance-based reports to Manager.
Support Manager to continuously review processes, identify and resolve service gaps through constructive feedback, and implement process improvements where appropriate
Performs miscellaneous job-related duties and projects as assigned by superior.

JOB SPECIFICATION:

Degree in any field from a reputable and recognized university or college, OR
Diploma with at least a year relevant working experience; OR
STPM with at least 2 years relevant working experience; OR
SPM with at least 2-3 years relevant working experience
Good command of spoken and written English and Bahasa Malaysia
Possess relevant working experience in a call center or customer service in servicing industry is an add advantage.
Knowledge in insurance industry and call centre will be advantageous.


As one of the leading companies in Malaysia, Prudential opens variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Prudential also gives a dynamic work environment in order to encourage employees to contribute optimally, and at the same time is able to upgrade new skills and erudition through the company programs.

If Mr fascinated to submit Jawatan Kosong Executive, Customer Service Call Centre Kuala Lumpur Januari 1970 Prudential Prudential, immediately prepare requirements/files and documents needed for fill Jawatan Kosong Executive, Customer Service Call Centre Kuala Lumpur Januari 1970 Prudential above. To apply by online, please click the "Apply" button below. If you still do not satisfy with our job recruitment information above, you can try to read other job recruitment information that we provide in our website which still located in Kuala Lumpur region from any other company.

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