Coda Payments Careers Mac 2025 - Coda Payments calls the best people to apply Jawatan Kosong Publisher Support Specialist Mandarin & English, that will be placed in Kuala Lumpur. You will definitely get a better prospect as well as less dangerous life sometime soon. Signing up for this business makes a person able to carry out the aim simpler in supplementary to assist the current dream be realized.
To help this company vision and mission arrives on right Coda Payments is actually open up for brand-new place as Ogos 2024. All people who are considering filling this vacant, you need to take a part in this Jawatan Kosong Publisher Support Specialist Mandarin & English recruitment. If you will be one that may load qualifications, you can look at further info about Jawatan Kosong Publisher Support Specialist Mandarin & English below.
Coda Payments Recruitment Mac 2025
Jawatan Kosong Publisher Support Specialist Mandarin & English in Kuala Lumpur
Publisher Support Specialist (Mandarin & English) What We Do
At Coda, we break down barriers between publishers and their audiences by thinking outside of the app. Coda is trusted by 300+ top digital content publishers - including industry giants Activision Blizzard, Bigo, Electronic Arts, Riot Games, and Zynga - to grow revenue, profit margins, and customer engagement in 60+ markets with ease. For publishers, this means less lift, more players and more payers. For players, Coda's solutions allow them to pay for play their way.
Our winning formula? A laser-focused, pragmatic attitude coupled with an unwavering commitment to excellence. We are customer-centric, creative, and solution-oriented, always delivering to our users the top-tier entertainment content they want at competitive prices.
If you're ambitious, bold and ready to take your career to the next level, get in touch!
We need a talented Publisher Support Specialist to join our mission. As a Publisher Support Specialist you'll become part of the Product Operations team whose main focus is to support our publishers (Game industry and Creator Economy) during the pre-sales, integration and post-launch phases-continuously analysing and improving processes and tooling to ensure flawless experience of API users, regardless of whether it's a huge enterprise or another Codapay user calling our API.
Responsibilities
- Get to know Codapay API and Coda capabilities to the finest details
- Provide technical support to engineers from companies and partners who are integrating with the Codapay API
- Making sure our technical support is friendly and empathetic, provides solutions to problems accurately, timely and consistently
- Maintain API documentation, examples and FAQs to minimize contact rates
- Make suggestions on how to improve the API based on customer feedback
- Support the business team from a technical standpoint during calls with publisher
- Participate in the design and implementation of scalable onboarding and proactive support frameworks for publisher
- Mediate during incidents involving the right teams and provide feedback to publisher
Requirements
- Proficiency in Mandarin and English. Language proficiency is essential to effectively communicate with publishers and stakeholders
- Strong communication skills and the ability to articulate complex and technical concepts to non-technical audiences
- Ability to define the scope of your responsibilities and keep the focus to deliver
- Passionate about technology and its relationship with business and customer experience.
- Familiarity with system integration and API concepts
- Empathy for users and are able to provide great support and onboarding experience.
- Ability to prioritize and manage multiple projects in the fast paced environment
- You are humble and work well in a team with a diverse group of people from all over the globe and in different timezones
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Nice to Have
- Prior experience with REST or SOAP integration is advantageous.
- Familiarity with tools such as SQL, Postman, AWS dashboard, Kibana, and Jira is preferred
- Experience in writing scripts or coding in Java, Javascript or Python; Application development or games industry experience is a plus.
Working at Coda
Joining the Coda team means diving into a fast-paced, challenging, and exciting world. With Codans spread across over 30 countries around the world, our highly collaborative environment breaks down time zones and cultural barriers, empowering you to chase innovative ideas, contribute to Coda's growth, and make a lasting impact.
If you have a passion for pushing boundaries, and thrive on continuous improvement through experimentation, we'd love to hear from you!
Our Perks*
WFH / Hybrid Support: Get a monthly allowance to cover your working expenses and keep you connected.
Wellness Boost : Stay healthy with resources for physical and mental well-being with our flexible benefits and Employee Assistance Program - because you matter!
Customized Benefits : Tailor your benefits with our flexible plan.
Growth Opportunities : Unlock your potential through clear progression paths.
Skill Development : Access training resources to fuel your personal and professional growth.
Volunteer Time Off : Enjoy paid time off to make a difference in the world through volunteering.
Family Care : Take advantage of paid Family Care Leave to bond with your family, while our selected Flexible Benefits also cater to your family's needs.
- Benefits are reviewed and updated on a yearly basis, and are applicable to full-time employees only.
We are proud to be an equal opportunity employer, embracing the unique qualities of every individual, regardless of gender, race, age, religion, disability, or other local protected classes. Our goal is to foster an inclusive environment where everyone feels welcome and valued.
Due to the large number of exceptional applications we receive, we can only reach out to shortlisted candidates. If you don't hear from us, rest assured there may be another opportunity at Coda that aligns better with your unique abilities. Remember to check our Careers Page for more exciting job openings! Job ID 8tGVDUBbHPZ6
As one of the leading companies in Malaysia, Coda Payments offers variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Coda Payments also offers a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to upgrade new experience and erudition through the company programs.
If You are interested to send an application for Jawatan Kosong Publisher Support Specialist Mandarin & English Kuala Lumpur Ogos 2024 by Coda Payments, please prepare requirements files and documents immediately. To apply by online, please click the "Apply" button below. If you still do not satisfy with a job recruitment above, you can try to read more jobs list in Kuala Lumpur region from another company below.
