AIA Recruitment Julai 2025 - AIA present an opportunity to fill Jawatan Kosong Assistant Manager, End User Experience, that will be placed in Kuala Lumpur. You will receive a better potential customer as well as less dangerous life sometime soon. Becoming a member of this corporation makes anyone able to carry out the purpose less complicated and make current aspiration come true.
To help this organization eyesight and mission arrives on legitimate AIA will be wide started on brand-new place seeing that Disember 2024. Everybody who are interested about staffing this vacant, please take a part in this Jawatan Kosong Assistant Manager, End User Experience recruitment. If you will be one which can certainly fill up qualifications, you can look at further information about Jawatan Kosong Assistant Manager, End User Experience below.
AIA Recruitment Julai 2025
Jawatan Kosong Assistant Manager, End User Experience in Kuala Lumpur
Are you ready to shape a better tomorrow? AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives. If you are hungry and driven to play an active role in shaping a better tomorrow, we want to hear from you. Because the work we do at AIA Digital+ makes a difference in the lives of millions of people, every day. We will equip you with the critical skills, tools and technology, and endless opportunities to learn, contribute and thrive in a dynamic and exciting environment. If you want to shape a brighter future at AIA Digital+, please read on. About the Role As a Microsoft 365 Assistant Manager, you will have the ability to directly impact successful business adoption of our End User Service Technologies. Roles and Responsibilities
- Work in close collaboration with M365 Product & Service Management team and IT operations. You will provide technical thought leadership for EUS emerging products for the business.
- Ensure Service Support and Service Delivery processes are based on agreed Service Levels.
- End to end shareholder management in establishing and handling expectation to achieve business expectations and impactful results.
- Establish, support and maintain the deployment of M365 infrastructure.
- Provides domain expertise in the specification of our AIA’s business requirements, performance levels and the prioritising of Microsoft 365/Dynamic 365 & Power Platform /Azure Active Directory relates initiatives, changes and service requests, ensuring traceability back to desire business outcomes.
- Supported and implemented projects for end users in on-premise Exchange & Hybrid environment with O365, and services migrating to O365.
- Coordinate with Service Desk and L2/L3 support teams around the globe for issue resolution.
- Understand and apply knowledge of Company environment in order to deliver solutions that meet the needs of the business.
- Acts as the focal point of contact for incidents, problems and changes to the Microsoft 365/Dynamic 365 & Power Platform and Azure Active directory services.
- Works with Functional Lead to build, design, implement and maintain Microsoft 365 services strategies, policies, business plans, innovations roadmap, processes, frameworks and standards that are fit for purpose considering the interests of the AIA Business Units.
- Build and maintain detailed documentation of Microsoft 365 infrastructure, processes and procedures.
- Work with our Business Units, IT Development, and IT Infrastructure team members to ensure overall performance meets/exceeds service level objectives
- Coordinate and work with key vendors.
- Conduct performance assessments in accordance with Company process.
- Actively seek improvements to the team’s process
Minimum Job Requirements: A total of 10+ years of relevant IT experience (End user service management, monitoring, security, performance, capacity, availability) 8+ years End User Service Engineering SME experience within an IT service provider or internal IT organization Deep knowledge in M365 platform setup in relationship to office 365, Azure Active Directory, Dynamic 365 and Power platform 8+ years experiencing in deploying and handling SaaS based end-user services such as O365, MDM. 7+ years’ of significant ability in Azure Identity and Access Management Minimum 5-6 Years’ significant experience in Dynamic365 /Power platform service Management Experience producing business relevant presentations and technical oriented writing is required. Excellent communications and interpersonal and presentation skills. Significant project leadership experience. Seek solutions able to react quickly and resolve issues so that the workflow can continue Education – University graduate major in IT or related field. Attractive benefits provided :- Medical insurance Work life balance Hybrid working arrangement Learning & development Provide equal opportunity to all! Build a career with us as we help our customers and the community live healthier, longer, better lives. You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.
As one of the leading companies in Malaysia, AIA offers variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. AIA also gives a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to escalate new skills and erudition through the company programs.
If You are fascinated to send an application for Jawatan Kosong Assistant Manager, End User Experience Kuala Lumpur Disember 2024 by AIA, please prepare requirements files and documents as soon as possible. To apply by online, please click the "Apply" button below. If you still do not satisfy with a job above, you can try to read more jobs list in Kuala Lumpur region from another company below.
