Jawatan Kosong Trainer Smo- English - Gtower Kuala Lumpur Teleperformance

Job Informations

Job Title : Trainer SMO- English - GTower | Company : Teleperformance | Location : Kuala Lumpur | Pub Date : 8 September 2025

Teleperformance Recruitment Jun 2026 - Teleperformance requires a new official to fill Jawatan Kosong Trainer SMO- English - GTower, that will be placed in Kuala Lumpur. You will definitely get a better prospect along with less dangerous life sometime soon. Becoming a member of this enterprise makes anyone able to do the purpose less complicated and make current aspiration come true.

To help the business vision and mission arrives on correct Teleperformance is usually started on brand-new place since September 2025. Everyone who are considering filling this vacant, remember to engage in this Jawatan Kosong Trainer SMO- English - GTower recruitment. If you will be the one that might load requirements, you can attempt to learn more information about Jawatan Kosong Trainer SMO- English - GTower below.

Teleperformance Recruitment Jun 2026

Jawatan Kosong Trainer SMO- English - GTower in Kuala Lumpur
Qualifications: Job Requirement / Qualifications:
  • Education requirements: Degree and above
  • Langauge Requirement: Strong proficiency in English (both writen and spoken)
  • Communication Skills: Excellent verbal and written communication skills, with the ability to convey complex information clearly and engagingly.
  • Training Skills: Experience in developing and delivering training programs, with a focus on adult learning principles.
  • Analytical Skills: Ability to analyse performance data and provide actionable insights.
  • Minimum Skills to Hire:
    • Content Moderation experience
    • Passion to provide great customer service experience
  • Good-to-have Qualifications/ Experience
    • Content Moderation knowledge and/or experience is strongly preferred.
    • Proficient in MS Office (Advance skills in Excel and Powerpoint); e-learning software will be an asset
    • Organizational and time management abilities
    • Critical thinking, analytical and decision-making abilities
Responsibilities:
  • Overall Responsibilities:
    • Develop Training Programs: Design comprehensive training modules and materials tailored to the needs of e-commerce moderators.
    • Conduct Workshops: Lead interactive workshops and webinars to teach best practices for content moderation, user interaction, and platform management.
    • Provide Ongoing Support: Offer continuous support and coaching to moderators, addressing any challenges they face in their roles.
    • Stay Updated: Keep up to date with the latest trends, policies, and technologies in e-commerce and content moderation.
    • Evaluate Progress: Assess the effectiveness of training programs through feedback and performance metrics, making necessary adjustments.
    • Collaborate: Work with cross-functional teams to ensure training programs align with organizational goals and platform policies.
    Preferred Skills:
    • Technical Proficiency: Familiarity with e-commerce platforms and moderation tools.
    • Conflict Resolution: Strong skills in resolving disputes and managing user interactions.
    • Public Speaking: Comfortable speaking in front of groups and leading interactive sessions.

As one of the leading companies in Malaysia, Teleperformance opens variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Teleperformance also offers a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to upgrade new skills and erudition through the company programs.

If You are interested to send an application for Jawatan Kosong Trainer SMO- English - GTower Kuala Lumpur September 2025 by Teleperformance, please prepare requirements files and documents as soon as possible. To apply by online, please click the "Apply" button below. If you still do not satisfy with a job above, you can try to read more jobs list in Kuala Lumpur region from another company below.

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