Jawatan Kosong Customer Support Mandarin Kuala Lumpur Solve IT
Job Informations
Job Informations
Solve IT Hiring Oktober 2026 - Solve IT calls a new official to fill Jawatan Kosong Customer support Mandarin, that will be placed in Kuala Lumpur. You will definitely get a better prospect as well as less dangerous life sometime soon. Joining to this business makes anyone can do the ones aim much easier as well as produce the desire becoming reality.
To help this business eyesight and mission arrives on correct Solve IT can be open up for fresh placement seeing that Jun 2026. Everyone who are enthusiastic about filling up this specific vacant, you need to take a part in this Jawatan Kosong Customer support Mandarin recruitment. If you are one that might load requirements, you can look at more information about Jawatan Kosong Customer support Mandarin below.
We are hiring Mandarin Speaker
1.Customer Care Officer (Customer and Distributor Management)
DOJ: 15 June 2026
Shift - 9am/10am until 6PM-7PM
Working days - Monday to Friday
Salary : RM 4600 + up too RM 300
Key Responsibilities:
· Professionally handle inbound and outbound calls, Livechats and emails from customers and distributors, ensuring a positive and consistent experience.
· Accurately document all interactions and transactions in the CRM database, maintaining up-to-date and comprehensive records.
· Resolve customer and distributor issues efficiently, following up via calls or emails as needed to ensure complete resolution and satisfaction.
· Collaborate with internal departments to address and resolve complex or cross-functional issues promptly.
· Proactively escalate challenging cases to the team leader for additional support and guidance.
· Maintain a high standard of professionalism and empathy in all communications.
Key Competencies:
· Strong communication and active listening skills.
· Problem-solving mindset with attention to detail.
· Comfortable using live chat platforms, CRM systems, and other digital tools to manage customer interactions.
· Ability to multitask and manage time effectively.
· Customer-centric approach and resilience under pressure.
Required Qualifications:
English B2
● Bachelor’s degree with knowledge of Life Insurance/Banking
● 1–2 years’ experience in a Life Insurance contact centre environment.
● Proficient in spoken and written English; additional languages are an advantage.
● Strong computer skills, including experience with CRM systems and Microsoft Office.
● Excellent communication, interpersonal, and problem-solving skills.
● Ability to work in a fast-paced, team-oriented environment.
职位类型:全职, 临时工
薪资: RM4,000.00至RM4,600.00(每月 )
Work Location: 现场办公
As one of the leading companies in Malaysia, Solve IT offers variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Solve IT also gives a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to escalate new experience and knowledge through the company programs.
If You are interested to submit an application for Jawatan Kosong Customer support Mandarin Kuala Lumpur Jun 2026 by Solve IT, please prepare requirements files and documents immediately. To apply by online, please click the "Apply" button below. If you still do not satisfy with a hiring job above, you can try to read more jobs list in Kuala Lumpur region from another company below.
Requisition Number: 60923 Job Location: Bukit Jalil KL, MYS Global Grade: Band 6 Work Type: Office Working Employment Type: Permanent Posting Start Date: 02/10/2026 Posting
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