Solve IT Recruitment Ogos 2026 - Solve IT provide an opportunity to fill Jawatan Kosong Customer support Mandarin, that will be placed in Kuala Lumpur. You will receive a better chance as well as safer dwell in the future. Becoming a member of this firm makes a person able to carry out the goal easier and create the aim come true.

To help the company perspective and mission happens on right Solve IT is actually open of brand-new place as Jun 2026. All people who are enthusiastic filling this vacant, make sure you take part in this kind of Jawatan Kosong Customer support Mandarin recruitment. If you will be one which may fill up requirements, you can look at further info about Jawatan Kosong Customer support Mandarin below.

Solve IT Recruitment Ogos 2026

Jawatan Kosong Customer support Mandarin in Kuala Lumpur

We are hiring Mandarin Speaker

1.Customer Care Officer (Customer and Distributor Management)

DOJ: 15 June 2026

Shift - 9am/10am until 6PM-7PM

Working days - Monday to Friday

Salary : RM 4600 + up too RM 300

Key Responsibilities:

· Professionally handle inbound and outbound calls, Livechats and emails from customers and distributors, ensuring a positive and consistent experience.

· Accurately document all interactions and transactions in the CRM database, maintaining up-to-date and comprehensive records.

· Resolve customer and distributor issues efficiently, following up via calls or emails as needed to ensure complete resolution and satisfaction.

· Collaborate with internal departments to address and resolve complex or cross-functional issues promptly.

· Proactively escalate challenging cases to the team leader for additional support and guidance.

· Maintain a high standard of professionalism and empathy in all communications.

Key Competencies:

· Strong communication and active listening skills.

· Problem-solving mindset with attention to detail.

· Comfortable using live chat platforms, CRM systems, and other digital tools to manage customer interactions.

· Ability to multitask and manage time effectively.

· Customer-centric approach and resilience under pressure.

Required Qualifications:

English B2

● Bachelor’s degree with knowledge of Life Insurance/Banking

● 1–2 years’ experience in a Life Insurance contact centre environment.

● Proficient in spoken and written English; additional languages are an advantage.

● Strong computer skills, including experience with CRM systems and Microsoft Office.

● Excellent communication, interpersonal, and problem-solving skills.

● Ability to work in a fast-paced, team-oriented environment.

职位类型：全职, 临时工

薪资： RM4,000.00至RM4,600.00（每月 ）

Work Location: 现场办公

As one of the leading companies in Malaysia, Solve IT opens variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Solve IT also offers a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to increase new skills and knowledge through the company programs.

If You are interested to submit an application for Jawatan Kosong Customer support Mandarin Kuala Lumpur Jun 2026 by Solve IT, please prepare requirements files and documents immediately. To apply by online, please click the "Apply" button below. If you still do not satisfy with a job above, you can try to read more jobs list in Kuala Lumpur region from another company below.

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