Jawatan Kosong It Helpdesk Kuala Lumpur DHL Express

Job Informations

Job Title : IT Helpdesk | Company : DHL Express | Location : Kuala Lumpur | Pub Date : 9 September 2024

DHL Express Hiring Jun 2025 - DHL Express is seeking a new employee to apply Jawatan Kosong IT Helpdesk, that will be placed in Kuala Lumpur. You will receive a better chance as well as less dangerous life in the future. Becoming a member of this company makes a person able to carry out the ones aim much easier as well as produce the desire becoming reality.

To produce this company perspective and mission comes on right DHL Express will be wide open of fresh placement seeing that September 2024. Everyone who are considering answering this particular vacant, you need to take a part in this Jawatan Kosong IT Helpdesk recruitment. If you will be one that may load qualifications, you can look at further info about Jawatan Kosong IT Helpdesk below.

DHL Express Job Vacancies Jun 2025

Jawatan Kosong IT Helpdesk in Kuala Lumpur

(240091W)

Malaysia-Selangor-Kuala Lumpur - Kulco | Full-time | Vendor (outsourcing) Contract | Mixed Shift
YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS

Would you like to become part of the world’s most international company?
A company that pioneered cross-border express delivery in 1969 and it is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.
Do you want to make a difference? Then come to our Insanely Centric Team and become a Certified International Specialist!

YOUR TASKS
  • To provide IT first-tier support for all IT related issues.
  • To provide simple user training and ongoing user support.
  • To log and resolve all reported IS issues within the agreed SLA into ServiceNow System.
  • Provide support for Video Conferencing, off-site meetings, webcast support and key AP events.
  • To work with vendors for support issues.
  • To manage service quality provided by vendors.
  • To partner with ITSC support for issues not related to local.
  • To provide IT support for all IT related issues.
  • To partner with Area Technical Services in desktop standards and configurations.
  • In-depth knowledge of maintaining desktop computers, printers and peripheral hardware/software
  • In-depth knowledge and experience supporting Microsoft Win 10, M365 Suite.
  • Familiarity with network concepts like TCP/IP, DNS,DHCP, WINs..
  • Remote troubleshooting via phone, remote.
  • Setting up and troubleshooting of VPN (Cisco)
  • Familiar with basic video conferencing /audio conferencing (MS Team)

YOUR PROFILE

  • Exhibits an exceptional degree of ingenuity, , creativity, resourcefulness and empathy.
  • Well-developed relationship skills and ability to network with multiple levels of an organization and other business units.
  • Typically requires at least a Diploma in Information Services in Information Services and or 1- 2 years of working experience.

Technical Experience

You will be expected to diagnose and resolve complex technical issues across a variety of hardware, software, and networking topics including but not limited to:

  • All of DHL’s proprietary core business applications
  • MS Office & Office 365
  • Complex LAN/WAN environments
  • VPN technologies
  • Encryption technologies (Bitlocker, Symantec, etc.)
  • Active Directory
  • Basic Network protocols Knowledge (TCP/IP, LDAP, Domain, DHCP, DNS, etc.)
  • Desktop applications
  • Microsoft Teams / Business Skype / Zoom
  • Ticketing System


OUR OFFER

  • Strong career support in an international environment
  • Great culture and colleagues
  • Multifarious benefit program

Do you see a personal challenge in these versatile and responsible tasks? Then apply now!
We look forward to receiving your application!


Posting Legal Entity DHL Express (Malaysia) Sdn. Bhd.

Employee Referral Program

Refer a Friend

As one of the leading companies in Malaysia, DHL Express opens variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. DHL Express also offers a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to learn new experience and erudition through the company programs.

If You are interested to submit an application for Jawatan Kosong IT Helpdesk Kuala Lumpur September 2024 by DHL Express, please prepare requirements files and documents immediately. To apply by online, please click the "Apply" button below. If you still do not satisfy with a hiring job above, you can try to read more jobs list in Kuala Lumpur region from another company below.

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