Jawatan Kosong Customer Service Executive Pasir Gudang Arkema

Job Informations

Job Title : Customer Service Executive | Company : Arkema | Location : Pasir Gudang | Pub Date : 9 November 2024

Arkema Hiring Jun 2025 - Arkema offer an opportunity to fill Jawatan Kosong Customer Service Executive, that will be placed in Pasir Gudang. You will receive a better prospect as well as less dangerous life in the future. Joining to this firm makes a people able to meet the goal simpler in addition to aid the current dream be realized.

To produce the organization vision and mission happens on legitimate Arkema is actually open on fresh placement since November 2024. Everyone who are considering filling this vacant, make sure you take part in this kind of Jawatan Kosong Customer Service Executive recruitment. If you are one which may fill up requirements, you can look at more info about Jawatan Kosong Customer Service Executive below.

Arkema Recruitment Jun 2025

Jawatan Kosong Customer Service Executive in Pasir Gudang

Mission Details

  • Managed customer order received, execute within the lead time by updating to customer on delivery date based on agreed price and term.
  • Select competitive 3rd party logistic provider for outgoing shipment.
  • Receive Sample Requisition Form notice via fax or e-mail directly from the following person:
    • Customer
    • Distributors / Agents
    • Technical Personnel
  • Assist to fill up the form only for exceptional case.
  • Update for credit facilities in SAP system, as well as co-responsible with sales department for collection of payment when necessary.
  • Process all sample requisition within lead time for ex Europe/USA product at specific web page.
  • Issue Debit/Credit Requisition and perform general administration relating to customer service.
  • Update & maintain Price List, OTIF & DART for traded product.
  • Process respective customer’s enquiries to relevant person in charge.
  • Prepare local shipping document for customer clearance based on inter-company trade.
  • Upon received the Sample Requisition Form from Technical dept with sample ready, confirm the mode of dispatch.

Traded Product –Europe & USA

  • Received customer order, process and communicating on customer’s order between customers in APAC with sister company for traded product which produce in Europe through SAP system.
  • Coordinate with appointed forwarder upon cargo ready for shipment
  • Update for credit facilities in SAP system, as well as co-responsible with sales department for collection of payment when necessary.
  • Process all sample requisition within lead time for ex Europe/USA product at specific web page.
  • Issue Debit/Credit Requisition and perform general administration relating to customer service.
  • Update & maintain Price List, OTIF & DART for traded product.
  • Process respective customer’s enquiries to relevant person in charge.
  • Prepare local shipping document for customer clearance based on inter-company trade.

Traded Product –China

  • It involves goods shipped & invoice directly to the customer from the Supplier (Arkema Coating Resins affiliate).
  • The customer places an order in favour of the Supplier and pass on for confirmation before it is passed onto the Suppliers.
  • Ensure related report and tracking well maintain.
  • Propose and execute new processes to support changing business requirements

  • Take reasonable care for health and safety of himself and of other persons, to cooperate with superior, to wear or use personal protective equipment provided as appropriate and to comply health and safety instruction as stipulated under Section 24 OSHA 1994 and undertake the following loss control responsibilities;
    • Identify the potential hazards, gains and the possible improvement
    • Report the HSEQ near-misses, unsafe acts, and unsafe conditions to superior or HSE personnel.
    • Report the HSEQ incident, accidents to superior or HSE personnel.
    • Compliant with the policies, legal regulations, Arkema requirements, rules and procedures of one's sector applying to HSEQ.

Required Profile

  • Minimum SPM or Diploma Holder (Business Administration) with 3 years working experience in manufacturing.
  • Good knowledge in concept of MPS (Master Production Scheduling), logistic facilities as well as trade exemption.
  • Possess on analytical skill and positive mindset for improvement on specific task assigned.
  • Good interpersonal skills with a pleasant personality.
  • Good communications (written, verbal & presentation) and listening skill.
  • Good knowledge in Microsoft office.
  • Basic Knowledge of ISO 9001, ISO 14001 and OHSAS 18001.

As one of the leading companies in Malaysia, Arkema offers variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Arkema also gives a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to escalate new experience and knowledge through the company programs.

If You are fascinated to send an application for Jawatan Kosong Customer Service Executive Pasir Gudang November 2024 by Arkema, please prepare requirements files and documents immediately. To apply by online, please click the "Apply" button below. If you still do not satisfy with a job above, you can try to read more jobs list in Pasir Gudang region from another company below.

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