Jawatan Kosong Outlet Team Leader Kuching Hilton

Job Informations

Job Title : Outlet Team Leader | Company : Hilton | Location : Kuching | Pub Date : 30 September 2024

Hilton Careers Mei 2025 - Hilton provide an opportunity to apply Jawatan Kosong Outlet Team Leader, that will be placed in Kuching. You will definitely get a better potential customer along with safer dwell sometime soon. Signing up for this company makes a people can carry out the purpose less complicated and make current aspiration come true.

To produce this business vision along with mission come on right Hilton is usually open on fresh placement seeing that September 2024. All people who are considering filling this specific vacant, please take a part in this Jawatan Kosong Outlet Team Leader recruitment. If you are one which can certainly load qualifications, you can look at more info about Jawatan Kosong Outlet Team Leader below.

Hilton Jobs Mei 2025

Jawatan Kosong Outlet Team Leader in Kuching

Outlet Team Leader

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

The Outlet Team Leader is concerned with the efficient and professional service of food and beverages within the restaurant, ensuring that the restaurant returns a budgeted profit through tight cost and stock control. This role directly supervises team members while ensuring that all guests receive optimum service in accordance with the standards, policies and procedures of Hilton.

What will I be doing?

As the Outlet Team Leader, you will be responsible for performing the following tasks to the highest standards:

  • Confidently know the food and beverage menu contents and explain them in detail to guests.
  • Understand dietary requirements and offer appropriate suggestions.
  • Correctly label buffet dishes.
  • Keep buffet areas clean at all times.
  • Make suggestions on the menu that might suit guests of different nationalities.
  • Familiarize with menu items of all other outlets to recommend guests to other outlets.
  • Undertake steps to ensure that the cashiers’ desk is ready and set for service.
  • Check reservations with the Supervisor / Manager and confirm any large bookings for the next service period.
  • Ensure that everything is clean and tidy, ready for guests to enter the restaurant.
  • Assist bar attendants and kitchen staff where required and carry out any reasonable duties requested by the Supervisor / Manager.
  • Greet guests with smiles and offer assistance with coats, bags, etc., introducing yourself.
  • Escort guests to a table and ask if they would prefer a smoking or non-smoking table.
  • Greet all guests who walk past your outlet and offer them menus to view when appropriate.
  • Offer the newspapers to all breakfast guests and any single diners.
  • Ensure that all service procedures are carried out to the standards required.
  • Accommodate any guest request or offer appropriate alternatives.
  • Take personal responsibility for the service experience of all guests in your designated area.
  • Follow-up on any guest questions or queries immediately, and if you don’t have the answer, check with your Supervisor / Manager.
  • When passing by guest tables, check if they require service.
  • Smile and greet all guests as they enter and exit the restaurant, even if they are not designated to your section.
  • Make sure that all areas are cleaned and maintained in accordance with operating procedures.
  • Positively end the guests experience by checking on their satisfaction.
  • Assist with guests’ coats and bags as they leave, thanking all guests and wishing them a pleasant day.
  • Ensure that safe and healthy working practices are observed throughout the service.
  • Report any accidents / incidents to the Supervisor / Manager.
  • Ensure that the Food & Beverage mission is established and instilled in you and all team members.
  • Train new team members and trainees.
  • Carry out any other reasonable duties and responsibilities as assigned.
  • The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What are we looking for?

An Outlet Team Leader serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • 2-4 years managerial position in a4 / 5-star category hotel.
  • Good English skills, both verbal and written to meet business needs.
  • Motivated and committed, approaching all tasks with enthusiasm and seize opportunities to learn new skills or knowledge in order to improve personal performance.
  • Flexible and responds quickly and positively to changing requirements including the performance of any tasks requested of you.
  • Maintain high team focus by showing cooperation and support to colleagues in the pursuit of team goals.
  • Strong leadership and training skills.
  • Outgoing personality and willing to work for long hours.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

As one of the leading companies in Malaysia, Hilton opens variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Hilton also gives a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to work up new skills and knowing through the company programs.

If You are interested to submit an application for Jawatan Kosong Outlet Team Leader Kuching September 2024 by Hilton, please prepare requirements files and documents as soon as possible. To apply by online, please click the "Apply" button below. If you still do not satisfy with a hiring job above, you can try to read more jobs list in Kuching region from another company below.

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