Teleperformance Jobs Jun 2025 - Teleperformance give an opportunity to fill Jawatan Kosong Quality Assurance Supervisor - Mandarin - Penang Shared Services, that will be placed in George Town. You will receive a better potential customer as well as safer dwell later on. Joining to this company makes a people able to do the purpose less complicated and make current aspiration come true.

To help the company perspective and mission comes on legitimate Teleperformance is usually open on fresh placement since September 2024. Everybody who are enthusiastic about filling up this vacant, remember to engage in this Jawatan Kosong Quality Assurance Supervisor - Mandarin - Penang Shared Services recruitment. If you will be one that might load requirements, you can look at further info about Jawatan Kosong Quality Assurance Supervisor - Mandarin - Penang Shared Services below.

Teleperformance Jobs Jun 2025

Jawatan Kosong Quality Assurance Supervisor - Mandarin - Penang Shared Services in George Town Overview: Job Summary
If you are possess with attention to details and has the ability to deep dive into collected data from Quality monitoring and reporting feedback, We have something for you!
Qualifications: Requirements

• Minimum of 1 year of experience as a Quality Analyst Supervisor.
• Mandatory language proficiency in English, and Mandarin.
• Experience in preparing and presenting written project status reports and executive briefings.
• Exceptional communication, presentation, and public speaking skills.
• Strong organizational and time management abilities.

Responsibilities: Key Responsibilities:

• Construct searches and reports designed for automated analysis and topic identification in recorded conversations from a contact centre environment.
• Make recommendations and define strategies that solve critical business problems, through both established industry best practices and creative innovations.
• Ensuring timely completion of all client deliverables.
• Prepare reports, analysis, trend & run project when required to improve quality performance.
• Own on-time, accurate, quality analysis and reports/visualizations in tight alignment with specified project objectives.
• Package, deliver, and at times present key findings and briefings.
• Conduct random evaluations to identify areas of improvement as necessary.
• Conduct regular spot checks of the QAs’ audits and work on their development accordingly.
• Identify training needs by working with operations team and QA.

As one of the leading companies in Malaysia, Teleperformance offers variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Teleperformance also offers a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to escalate new experience and knowledge through the company programs.

If You are fascinated to send an application for Jawatan Kosong Quality Assurance Supervisor - Mandarin - Penang Shared Services George Town September 2024 by Teleperformance, please prepare requirements files and documents immediately. To apply by online, please click the "Apply" button below. If you still do not satisfy with a job above, you can try to read more jobs list in George Town region from another company below.

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