Naim Holdings Hiring November 2026 - Naim Holdings requires a new employee to fill Jawatan Kosong Customer Service / After-Sales Support Executive  Kuching / Miri / Bintulu, that will be placed in Kuching. You will receive a better potential customer as well as safer dwell sometime soon. Joining to this firm makes a people can reach the purpose less complicated and make current aspiration come true.

To help this organization perspective and mission comes on legitimate Naim Holdings will be wide open of fresh placement since April 2026. Everyone who are considering filling this specific vacant, remember to engage in this Jawatan Kosong Customer Service / After-Sales Support Executive  Kuching / Miri / Bintulu recruitment. If you will be one which may load qualifications, you can attempt to learn further information about Jawatan Kosong Customer Service / After-Sales Support Executive  Kuching / Miri / Bintulu below.

Naim Holdings Recruitment November 2026

Jawatan Kosong Customer Service / After-Sales Support Executive  Kuching / Miri / Bintulu in Kuching

Team Naim,
The Backbone Of Our Success

At Naim, we are proud to celebrate our differences and foster an environment where every team member has the opportunity to reach their full potential. Here, ‘Team Naim’ reflects the importance of their role to our Group’s success.

Being a part of Team Naim means having the opportunity to be something more than an employee, an opportunity to become your personal best; to be part of something bigger and to be recognized for your efforts. It’s all here for you at Naim.

Naim places utmost priority in helping its people grow together with the company – a factor which has helped propel us in becoming a strong market leader in the burgeoning field of property and construction today.

Customer Service / After-Sales Support Executive ( Kuching / Miri / Bintulu )

JOB PURPOSE

To provide excellent customer service and after-sales support, ensuring customer satisfaction, timely issue resolution, and a seamless experience for clients throughout the product/service lifecycle.

JOB ACCOUNTABILITIES

No. Accountabilities
1 Act as the primary point of contact for all customer inquiries, complaints, and service requests.
2 Respond promptly to customer communications via phone, email, or other channels, maintaining a professional and helpful manner.
3 Coordinate with internal teams including sales, logistics, operations, and technical departments to resolve customer issues efficiently.
4 Track, document, and follow up on customer complaints, returns, warranty claims, and service requests to ensure timely resolution.
5 Monitor and analyze customer feedback, identify recurring issues, and recommend improvements to products, services, and processes.
6 Ensure proper documentation of all interactions, service reports, and customer communications in internal systems.
7 Support pre- and post-sales activities such as product demonstrations, onboarding, training, or guidance to customers where necessary.
8 Maintain strong relationships with customers to enhance satisfaction, loyalty, and repeat business.
9 Stay updated on product knowledge, company policies, and industry trends to provide accurate and up-to-date advice.
10 Contribute to continuous improvement initiatives to enhance customer experience and service efficiency.

MINIMUM ESSENTIAL QUALIFICATIONS & TECHNICAL COMPETENCES

Formal Education Diploma or Degree in Business, Marketing, or a related field.
Work Experience Minimum 2–4 years experiences in customer service, after-sales support, or client relations, preferably in property, construction, or service-based industries.
Skills / Knowledge/ Qualifications Excellent communication and interpersonal skills, with a strong customer-focused attitude.

Problem-solving ability, attention to detail, and strong organizational skills.

Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.

Proficient in Microsoft Office and familiar with CRM or service management systems.

As one of the leading companies in Malaysia, Naim Holdings opens variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Naim Holdings also offers a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to upgrade new skills and knowing through the company programs.

If You are fascinated to send an application for Jawatan Kosong Customer Service / After-Sales Support Executive  Kuching / Miri / Bintulu Kuching April 2026 by Naim Holdings, please prepare requirements files and documents immediately. To apply by online, please click the "Apply" button below. If you still do not satisfy with a hiring job above, you can try to read more jobs list in Kuching region from another company below.

Related Jobs