Jawatan Kosong Data Center Technicians Manager Johor Bahru Microsoft

Job Informations

Job Title : Data Center Technicians Manager | Company : Microsoft | Location : Johor Bahru | Pub Date : 9 Januari 2025

Microsoft Recruitment Jun 2025 - Microsoft is seeking a new employee to apply Jawatan Kosong Data Center Technicians Manager, that will be placed in Johor Bahru. You will receive a better prospect along with safer dwell in the future. Signing up for this firm makes anyone able to reach the purpose less complicated and make current aspiration come true.

To help this company perspective and mission arrives on correct Microsoft can be open on brand-new place seeing that Januari 2025. Everyone who are interested answering this vacant, make sure you take part in this kind of Jawatan Kosong Data Center Technicians Manager recruitment. If you are one that may load qualifications, you can look at further information about Jawatan Kosong Data Center Technicians Manager below.

Microsoft Jobs Jun 2025

Jawatan Kosong Data Center Technicians Manager in Johor Bahru
As a Microsoft Data Center Technician (DCT) Manager, you will lead a team of technicians, providing expert guidance on performing hardware deployments, diagnostics on equipment, and hardware decommissions. You will support technician performance, prioritizing technician tasks while monitoring Key Performance Indicators (KPIs) and Service Level Agreements (SLAs). This opportunity will allow you to model leadership principles, provide training to technicians, and accelerate your career growth in the process.
Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DCT Manager, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development of all employees and offers training and growth opportunities including Career Rotation Programs, Diversity & Inclusion training and events, and professional certifications.
Our infrastructure is comprised of a large global portfolio of more than 200 data centers in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.
With environmental sustainability and optimization at the forefront of our data center design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Responsibilities
  • Delivering success through empowerment and accountability by modeling, coaching, and caring while promoting a positive and effective team culture.
  • Accountable for overall data center service compliance and quality.
  • Provide guidance on and holds team accountable for compliance with Data Center Services (DCS) business unit and service-level policies, procedures, deadlines, and service-change policies.
  • Ensures technicians are trained on procedures for installation, deployment, replacement, and post-execution quality check processes.
  • Verify post-execution quality checks have been performed appropriately by technicians and takes corrective action as needed.
  • Escalate issues through appropriate channels and follow up on issue resolution, sharing knowledge related to issue resolution with appropriate teams.
  • Review process changes to evaluate impact on service execution and share relevant information about change with stakeholders across functions and disciplines.
  • Lead team and triage meetings, prioritizing work across your team, and rebalance priorities to respond to changes.
  • Complete required safety training, conduct daily safety briefings, and participate in on-site safety committees.
  • Ensure technicians and vendor resources comply with all safety procedures (e.g., Personal Protective Equipment (PPE) usage, equipment use, lifting, electrical hazards, ladder/rolling stair use).
  • Promote a culture of safety and empower technicians to take action, speak up, and report safety concerns and/or incidents.
  • Has pride and a sense of accountability for the service quality, completeness, and resulting customer experience, displaying accountability and ownership of the data center facilities.
  • Embody our culture and values.

Qualifications

Required Qualifications
  • Bachelor degree in Computer Science or related field and/or equivalent work experience.
  • 3+ years’ experience supporting IT equipment or related technology or related experience working with technical teams.
  • 1+ year(s) experience directing, supervising, or managing others.
Background Check Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
While not required, we also look for the following Preferred Qualifications:
  • 4+ years’ experience supporting IT equipment or related technology.
  • 3+ years’ experience working in a production, mission-critical 24x7x365 data center environment.
  • Applicable certifications: Information Technology Infrastructure Library (ITIL) Foundation, ASICS/Inventory Control, CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC), Certified Data Center Professional (CDCP), Microsoft Certified Professional (MCP), Six Sigma Green Belt).
  • 2+ years’ experience leading diverse, technical, or IT workforce of up to ten employees.

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

As one of the leading companies in Malaysia, Microsoft offers variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Microsoft also gives a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to work up new experience and erudition through the company programs.

If You are interested to submit an application for Jawatan Kosong Data Center Technicians Manager Johor Bahru Januari 2025 by Microsoft, please prepare requirements files and documents immediately. To apply by online, please click the "Apply" button below. If you still do not satisfy with a job recruitment above, you can try to read more jobs list in Johor Bahru region from another company below.

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