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Asia Career Recruitment Oktober 2026

Jawatan Kosong General Manager Human Resources Resort in Kuantan

Job Title: General Manager – Human Resources
Salary: RM12,000 - RM15,000

Job Summary:
We are looking for a highly strategic, experienced, and results-driven General Manager – Human Resources to oversee and shape the HR function at our exclusive luxury resort. As a key member of the executive team, this position focuses on high-level human resources planning, workforce governance, and organizational development, rather than daily operational tasks. The GM HR will be responsible for creating a disciplined, service-oriented, and high-performing workforce, ensuring that people strategies are aligned with the resort's business objectives to optimize operational efficiency and enhance guest satisfaction. This is a leadership role ideal for a candidate with a strong blend of strategic HR vision and people management expertise in a hospitality environment.

Key Priorities & Objectives:

• Drive structured manpower planning to ensure a consistent and efficient workforce across all departments.
• Strengthen employee discipline, policy compliance, and accountability at the management level.
• Develop and implement people strategies to enhance retention, performance, and career development.
• Advise the Director of Hospitality and department heads to ensure alignment of HR practices with resort goals.
• Lead the HR function with professionalism, integrity, and adherence to compliance standards.

Core Responsibilities:

1. Strategic HR Leadership

• Define and execute HR strategies that support the resort's long-term business objectives and service goals.
• Advise the Director of Hospitality and leadership team on organizational design, manpower planning, and people management.
• Foster a culture of discipline, service excellence, and accountability across the organization.

2. Workforce Planning & Organizational Structure

• Oversee end-to-end manpower planning and staffing, ensuring alignment with operational priorities and business forecasts.
• Collaborate with department heads to ensure accurate scheduling, headcount control, and budget compliance.
• Recommend structural adjustments to optimize resource allocation and operational efficiency.

3. Performance Oversight & Standards Governance

• Ensure that department heads uphold performance expectations, grooming standards, and adherence to SOPs.
• Develop and implement performance frameworks, conduct evaluations, and manage progressive disciplinary actions.
• Monitor performance trends and address systemic issues with senior leadership.

4. Talent Acquisition & Onboarding Strategy

• Lead the recruitment process at the senior level, focusing on attracting high-caliber candidates aligned with the resort's culture.
• Oversee a structured, standards-based onboarding process that reflects the resort’s values and service expectations.
• Collaborate with leadership on talent forecasting and succession planning.

5. Employee Engagement, Culture & Retention

• Promote a work culture rooted in professionalism, collaboration, and respect.
• Lead employee engagement and retention initiatives to ensure satisfaction and long-term loyalty.
• Maintain visibility at a strategic level, through reporting, town halls, and engagement metrics, while avoiding direct operational involvement.

6. Training, Leadership Development & Advisory Support

• Identify training needs and implement structured development programs for team leaders and middle managers.
• Act as a coach and advisor to department heads, ensuring leadership consistency across the resort.
• Develop leadership pipelines and succession plans to support internal talent growth.

7. HR Operations, Policy & Compliance

• Oversee HR operations, including payroll, HRIS, contracts, and employment records.
• Ensure full compliance with Malaysian labor laws, audit standards, and internal policies.
• Regularly update HR policies and SOPs to ensure legal compliance and consistency.

Requirements:

• Bachelor’s Degree in Human Resources, Business Administration, Hospitality Management, or related field (Master’s or HR certification preferred).
• Minimum of 10 years of progressive HR experience, with at least 5 years in a senior leadership position within luxury hospitality.
• Deep understanding of HR planning, organizational governance, and cross-functional alignment at an executive level.
• Expertise in Malaysian labor laws, disciplinary frameworks, and leadership coaching.
• Professional demeanor with high integrity and exceptional interpersonal and communication skills.
• Strategic thinker with a firm, hands-on approach to policy and organizational development.

Job Type: Permanent

Pay: RM12,000.00 - RM15,000.00 per month

Benefits:

• Professional development

Schedule:

• Fixed shift

Supplemental Pay:

• Performance bonus

Experience:

• Human resources: 10 years (Preferred)
• Hospitality: 7 years (Preferred)

Work Location: In person

As one of the leading companies in Malaysia, Asia Career opens variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Asia Career also gives a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to work up new experience and knowing through the company programs.

If You are interested to submit an application for Jawatan Kosong General Manager Human Resources Resort Kuantan Mei 2025 by Asia Career, please prepare requirements files and documents immediately. To apply by online, please click the "Apply" button below. If you still do not satisfy with a hiring job above, you can try to read more jobs list in Kuantan region from another company below.

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