Eng Thai Transport (M) Sdn Bhd Jobs September 2026 - Eng Thai Transport (M) Sdn Bhd present an opportunity to fill Jawatan Kosong CUSTOMER SERVICE, that will be placed in Kangar. You will receive a better prospect along with less dangerous life sometime soon. Signing up for this firm makes anyone able to carry out the purpose simpler in addition to help the current dream be realized.

To help this corporation vision and mission arrives on legitimate Eng Thai Transport (M) Sdn Bhd is usually open up for brand-new place seeing that November 2024. All people who are enthusiastic answering this specific vacant, you need to take a part in this Jawatan Kosong CUSTOMER SERVICE recruitment. If you will be the one that may load requirements, you can attempt to learn further info about Jawatan Kosong CUSTOMER SERVICE below.

Eng Thai Transport (M) Sdn Bhd Recruitment September 2026

Jawatan Kosong CUSTOMER SERVICE in Kangar

Customer Interaction:

• Respond to customer inquiries via phone, email, and chat promptly and professionally.
• Provide accurate information about services, order status, and delivery schedules.
• Handle customer complaints and issues with a focus on resolution and customer satisfaction.
• Order Management:
• Process customer orders accurately and efficiently.

• Coordinate with the logistics team to ensure timely delivery of goods.
• Monitor order status and update customers on any changes or delays.

Logistics Coordination:Record Keeping:Problem Resolution:Customer Relationship Management:Continuous Improvement:

• Work closely with the logistics team to plan and execute deliveries.
• Track shipments and ensure proper documentation.
• Communicate any changes in delivery schedules to customers promptly.
• Maintain accurate records of customer interactions, orders, and complaints.
• Prepare and distribute regular reports on customer service metrics and performance.
• Identify and troubleshoot issues related to orders, deliveries, and customer complaints.
• Coordinate with relevant departments to resolve issues quickly and efficiently.
• Build and maintain strong relationships with key customers.
• Identify opportunities to improve customer satisfaction and retention.
• Participate in training and development programs to enhance skills and knowledge.
• Suggest improvements to customer service processes and logistics operations.Qualifications:

• Education:
• High school diploma or equivalent required; Bachelor’s degree in Business, Logistics, or related field preferred.
• Experience:
• Previous experience in customer service, preferably in logistics or supply chain management.
• Skills:
• Excellent verbal and written communication skills.
• Good command in Bahasa Melayu and English
• Strong problem-solving and analytical skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Familiarity with logistics software and customer relationship management (CRM) systems.
• Attributes:
• Strong organizational and multitasking abilities.
• Detail-oriented with a focus on accuracy.
• Ability to work under pressure and meet deadlines.
• Positive attitude and a team player.

Job Type: Full-time

Pay: From RM1,500.00 per month

Benefits:

• Health insurance
• Maternity leave
• Opportunities for promotion
• Professional development

Schedule:

• Monday to Friday
• Weekend jobs

Education:

• STM/STPM (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Language:

• Bahasa (Preferred)

As one of the leading companies in Malaysia, Eng Thai Transport (M) Sdn Bhd offers variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Eng Thai Transport (M) Sdn Bhd also gives a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to increase new experience and erudition through the company programs.

If You are interested to send an application for Jawatan Kosong CUSTOMER SERVICE Kangar November 2024 by Eng Thai Transport (M) Sdn Bhd, please prepare requirements files and documents as soon as possible. To apply by online, please click the "Apply" button below. If you still do not satisfy with a job above, you can try to read more jobs list in Kangar region from another company below.

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