Malaysia Airline Hiring April 2025 - Malaysia Airline calls a new worker to fill Jawatan Kosong Officer, Ticketing Operations, that will be placed in Kota Bharu. You will receive a better potential customer as well as less dangerous life in the future. Joining to this business makes a people can reach the purpose less complicated and make current aspiration come true.

To help this company vision and mission arrives on legitimate Malaysia Airline is usually open up for brand-new place since November 2024. Everybody who are interested about filling up this particular vacant, please take a part in this Jawatan Kosong Officer, Ticketing Operations recruitment. If you will be the one that might fill up qualifications, you can try to see more info about Jawatan Kosong Officer, Ticketing Operations below.

Malaysia Airline Jobs April 2025

Jawatan Kosong Officer, Ticketing Operations in Kota Bharu

Position Title

Officer, Ticketing Operations

Reports To

Executive, Ticketing Operations

Position Summary

To perform Reservations & Ticketing functionalities, provide appropriate solutions/products to all walk-in customers with highest degree of courtesy in a manner to ensure sales targets and procedures are adhered all time.

Key Accountability

• Process booking, Ticketing & up-sell relevant products whilst maintaining customer satisfaction.
To attend internal and external customer pertaining to ticketing issuance, refund matters and guide customer on the online booking facilities. To ensure customer issues is resolved by securing the relevant information and finding a suitable resolution. To attend to customers promptly and according to standard operating procedure (SOP). Responsible of handling Business Class, Economy Class, Enrich Platinum, Enrich Gold, Enrich Silver and Enrich Blue walk in passengers as per set standard set Ensure all daily sales collections and credit card sales submitted and to assist superior and provide support with respect to delegated tasks/ assignments. To deliver Genuine Malaysian Hospitality. To be courteous, helpful and attentive in attending customer all the time. To carry out any other task as assigned by Immediate Superior.

Qualifications & Working Experience

• Degree in Communication, Management or any related field and/or
• Professional Certificate in any related field and/or
• Diploma in Communication, Management, Administration or Any related field
• High school certificate (SPM/STPM)
• 1 to 2 working years experience

Areas of Experience

• Good communication skills, both oral and written in English & Bahasa Malaysia
Must be able to work with minimal supervision, committed and have a strong sense of responsibility Courteous and pleasant personality, positive attitude, team player with good in Excellent manners with required tact and diplomacy to handle customers professionally

Personality Traits

Ability to work in a fast-paced environment independently or as part of a team. Excellent interpersonal, communication and analytical skills Excellent interpersonal skills and the ability to collaborate effectively with cross-functional teams.

As one of the leading companies in Malaysia, Malaysia Airline opens variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Malaysia Airline also offers a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to upgrade new skills and erudition through the company programs.

If You are interested to send an application for Jawatan Kosong Officer, Ticketing Operations Kota Bharu November 2024 by Malaysia Airline, please prepare requirements files and documents as soon as possible. To apply by online, please click the "Apply" button below. If you still do not satisfy with a job recruitment above, you can try to read more jobs list in Kota Bharu region from another company below.

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