HILTI Recruitment Julai 2025 - HILTI requires a new worker to fill Jawatan Kosong Customer Service Team Leader, that will be placed in Petaling Jaya. You will receive a better potential customer along with less dangerous life sometime soon. Becoming a member of this corporation makes anyone can carry out the purpose less complicated and make current aspiration come true.

To help the corporation vision and mission happens on correct HILTI will be wide open of brand-new place as November 2024. Everybody who are enthusiastic filling this specific vacant, you need to take a part in this Jawatan Kosong Customer Service Team Leader recruitment. If you will be one which might load qualifications, you can attempt to learn further info about Jawatan Kosong Customer Service Team Leader below.

HILTI Recruitment Julai 2025

Jawatan Kosong Customer Service Team Leader in Petaling Jaya

WHAT'S THE ROLE?

We are seeking an exceptional Customer Service Team Leader to join our warm and friendly customer service team, based out of our Malaysia Offices. You will be responsible for achieving goals in the development of customers through leading & coaching the customer service and operations specialist team members.

WHO IS HILTI?

Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating solutions that build a better future. Where there is pride and a sense of belonging across our 120 locations, carrying right into our lives and homes. Where people are exploring possibilities, leveraging their potential, owning their personal development and growing lasting careers.

WHAT DOES THE ROLE INVOLVE?

• Managing a dynamic team of Customer Service Representatives (non-voice) & Operations Specialists
• Coaching team members in effective customer service, product knowledge, new marketing campaigns, SAP skills & process improvements
• Achieving key Customer Service and Operations targets
• Ensuring the right recruitment and effective onboarding of new team members
• Reliable and efficient Order Processing and Service Excellence
• Working with senior stakeholders across the business
• Driving a strong team culture

Hilti ranked 5th in the World's Best Workplaces for 2024!

WHAT DO WE OFFER?

Show us what you’re made of and we’ll offer you opportunities to move around the business – to work abroad, experience different job functions and tackle different markets. It’s a great way to find the right match for your ambitions and achieve the exciting career you’re after.

WHAT YOU NEED IS:

• Excellent customer service skills, with team leadership experience being advantageous
• Strong in PC and systems knowledge (SAP) and MS Office (Excel, Access, PowerPoint, Word)
• Strong organizational skills and process orientation required
• Attention to details with the ability to understand interconnections between individual process elements and company strategy
• Excellent communication and interpersonal management skills
• Persistence and drive to implement despite obstacles
• Ability to handle large work volume, multiple priorities, and ability to meet strict deadlines required
• Ability to work earlier hours to align with Australian time zones

WHY SHOULD YOU APPLY?

We value the unique contributions of each and every member of our diverse Hilti family. Keeping in mind our core values and customer orientation we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

Work somewhere where you are trusted to make a difference. Where you can become your best. Where your curiosity can shape what’s next. Interested? Apply ASAP and we'll review applications as they come in!

APPLY NOW

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Be Where You Belong

Find your future in a market-leading business with a truly caring and performance-driven culture.

Who We Are

Explore your strengths

Here at Hilti, we focus on potential over track record, giving you the chance to build on your strengths and grow your skills

Who We Are

Build a better future

Ever since our foundation, we have focused on innovation to drive our success and help build a better future for our customers.

How We Work

As one of the leading companies in Malaysia, HILTI offers variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. HILTI also offers a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to learn new skills and knowing through the company programs.

If You are fascinated to submit an application for Jawatan Kosong Customer Service Team Leader Petaling Jaya November 2024 by HILTI, please prepare requirements files and documents as soon as possible. To apply by online, please click the "Apply" button below. If you still do not satisfy with a job above, you can try to read more jobs list in Petaling Jaya region from another company below.

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