OTT CREATION MARKETING Recruitment September 2026 - OTT CREATION MARKETING assign an opportunity to apply Jawatan Kosong G- Frontend Content Management Specialist/ E-Commerce Operator, that will be placed in Putrajaya. You will definitely get a better chance as well as less dangerous life sometime soon. Becoming a member of this firm makes anyone can attain the aim simpler in addition to assist the current dream be realized.

To help this corporation perspective and mission comes on correct OTT CREATION MARKETING is actually open of brand-new place seeing that Julai 2026. Everyone who are interested about staffing this specific vacant, you need to take a part in this Jawatan Kosong G- Frontend Content Management Specialist/ E-Commerce Operator recruitment. If you will be the one that might load qualifications, you can look at further info about Jawatan Kosong G- Frontend Content Management Specialist/ E-Commerce Operator below.

OTT CREATION MARKETING Recruitment September 2026

Jawatan Kosong G- Frontend Content Management Specialist/ E-Commerce Operator in Putrajaya

Key Responsibilities

Responsible for supporting front-end e-commerce operations, ensuring smooth customer interaction across digital platforms. This role plays a key part in managing customer inquiries, enhancing the online shopping experience, and supporting sales growth through effective communication and coordination with internal teams.

Including but not limited to the following:

• Respond to customer inquiries across online platforms (website chat, email, marketplace messaging, social media).
• Provide accurate information regarding products, pricing, promotions, delivery status, and return policies.
• Assist customers with order placement, payment issues, and general shopping support.
• Monitor and manage customer feedback, complaints, and reviews to ensure timely resolution.
• Coordinate with warehouse, logistics, and customer care teams to resolve order or delivery issues.
• Support the execution of online sales campaigns and promotions by updating front-end content and communicating promotional details to customers.
• Monitor customer experience and identify opportunities to improve website usability and service quality.
• Assist in tracking customer inquiries trends and reporting insights to improve operational efficiency.
• Ensure consistent brand communication across all customer touchpoints.
• Assist superior with ad-hoc tasks related to improving customer satisfaction, sales performance, and website engagement.

Key Requirements

• Candidate must possess at least a Diploma / Degree in E-Commerce, Business Administration, Digital Marketing, Communications, or related field.
• 1–3 years of experience in e-commerce operations, customer service, or digital platform support.
• Strong communication and problem-solving skills.
• Experience handling customer inquiries via online channels (chat, email, social media, marketplace platforms).
• Familiarity with e-commerce platforms and order management systems.
• Understanding of online shopping processes, promotions, and customer journey.
• Ability to work in a fast-paced and digitally driven environment.
• Basic knowledge of CMS platforms or website operations is an advantage.
• Proficiency in Microsoft Office and basic digital tools.
• Ability to work collaboratively with cross-functional teams.

________________________________________________________________________________

*To facilitate the process, please ensure the following details are included in your resume:

Current Address / Location

Current Salary

Reason for Leaving

Expected Salary

Notice Period

WhatsApp: +6012-650 1812

Kindly note that only shortlisted candidates will be notified.

Job Types: Full-time, Permanent

Pay: RM3,000.00 - RM4,500.00 per month

Benefits:

• Opportunities for promotion
• Professional development

Application Question(s):

• What Content Management System (CMS) are you familiar with ?
• date of birth, last drawn salary, expected salary, reason of leaving, notice period

Education:

• Diploma/Advanced Diploma (Preferred)

Experience:

• web/content management: 1 year (Preferred)

Work Location: In person

As one of the leading companies in Malaysia, OTT CREATION MARKETING opens variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. OTT CREATION MARKETING also gives a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to escalate new skills and knowing through the company programs.

If You are fascinated to submit an application for Jawatan Kosong G- Frontend Content Management Specialist/ E-Commerce Operator Putrajaya Julai 2026 by OTT CREATION MARKETING, please prepare requirements files and documents as soon as possible. To apply by online, please click the "Apply" button below. If you still do not satisfy with a job above, you can try to read more jobs list in Putrajaya region from another company below.

Related Jobs