Shangri-La Hotels Recruitment September 2026 - Shangri-La Hotels is looking for a new official to fill Jawatan Kosong Support Specialist 169859, that will be placed in Kuala Lumpur. You will definitely get a better potential customer along with less dangerous life in the future. Signing up for this business makes anyone can carry out the goal simpler in addition to help the current dream be realized.

To help this organization perspective along with mission come on right Shangri-La Hotels is actually open on fresh placement since Ogos 2024. All people who are considering about filling up this particular vacant, remember to engage in this Jawatan Kosong Support Specialist 169859 recruitment. If you are one that might load requirements, you can try to see more information about Jawatan Kosong Support Specialist 169859 below.

Shangri-La Hotels Jobs September 2026

Jawatan Kosong Support Specialist 169859 in Kuala Lumpur Shangri-La Customer Engagement & Process Transformation Kuala Lumpur

Shangri-La's Customer Engagement and Process Transformation center (CEPT-KL), plays an integral part in supporting the operations of Shangri-La hotels worldwide.

Powered by people from various backgrounds, the Shangri-La CEPT-KL family is united by the passion to delight, to learn, and to share knowledge.

Growing exponentially, the award-winning Shangri-La CEPT-KL is constantly on the lookout for highly motivated and talented individuals.

We're looking for someone extraordinary. Someone with a meticulous and innovative mind, skillful, and with a thirst for knowledge. Is it you, we're looking for?

You are responsible for (but not limited to):
Provide Tier 1 technical support to remote users

Support on end-user computing (Anti-Virus & Security Patch deployment and reporting)

Active Directory administration

Email administration

Technical support on mobile devices and remote VPN access

Software licenses and hardware inventory management

Work with vendors to provide computer hardware maintenance support

Perform duties and special projects as assigned by the supervisor or senior management

To succeed in this role, you should have the following skills and experience

University degree in the field of Information Technology preferred.

3 to 5 years of direct work experience in end-user computing support.

Ideally, the candidate should be certified as a Microsoft Certified Technology Specialist (MCTS), Microsoft Certified IT Professional (MCITP), Microsoft Certified Desktop Support Technician (MCDST), or other relevant courses.

Knowledge of Microsoft Windows Operating System and PC applications.

Knowledge of Active Directory and O365 Email Administration

Strong problem-solving skills.

Attention to detail, efficient in follow-throughs.

Ability to communicate with all levels of management and outside parties in a non-technical language.

The ability to effectively prioritize and execute tasks in a high-pressure environment is crucial.

Experienced in providing simple user training

The ability to converse & write in Mandarin & Cantonese is a MUST.

Excellent spoken and written English is an added advantage.

What's in It for You?

Free stay at any of our Hotels globally (one of a kind in the industry)
5-Day work week.
Earn attractive monthly salary.
Discretionary performance-based bonus and incentives.
Paid Training and career development opportunity.
Socso, EPF, EIS and medical insurance coverage.
Annual Preventive Health Screening.
Annual Leave.

As one of the leading companies in Malaysia, Shangri-La Hotels opens variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Shangri-La Hotels also offers a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to increase new skills and erudition through the company programs.

If You are fascinated to send an application for Jawatan Kosong Support Specialist 169859 Kuala Lumpur Ogos 2024 by Shangri-La Hotels, please prepare requirements files and documents as soon as possible. To apply by online, please click the "Apply" button below. If you still do not satisfy with a hiring job above, you can try to read more jobs list in Kuala Lumpur region from another company below.

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