Teleperformance Careers Jun 2025 - Teleperformance requires the best people to apply Jawatan Kosong Team Lead - English eCommerce, that will be placed in Petaling Jaya. You will definitely get a better prospect along with safer dwell in the future. Signing up for this firm makes anyone able to meet the goal easier and create the aim come true.

To help this company perspective and mission comes on correct Teleperformance will be wide open up for brand-new place as Ogos 2024. Everybody who are enthusiastic about staffing this vacant, remember to engage in this Jawatan Kosong Team Lead - English eCommerce recruitment. If you are one that might fill up requirements, you can attempt to learn further info about Jawatan Kosong Team Lead - English eCommerce below.

Teleperformance Recruitment Jun 2025

Jawatan Kosong Team Lead - English eCommerce in Petaling Jaya Qualifications: Minimum requirements:

• Bachelor’s degree or equivalent diploma
• Minimum 2-3 years of people management experience as TL.
• Excellent written and verbal communication skills in English and one local language
• Has the ability to deliver feedback and coaching to team members basis the collected data
  from Quality monitoring and reporting development plan to stakeholders in an actionable
  format.
• Must be able to spot trends and tendencies with data and drives team to look for insights.
• Strategic thinker with strong analytical and creative problem-solving skills
• Must be able to collaborate with the client on pressing concerns and partner with internal
  stakeholders on action plan execution.
• Significant experience in a complex fast paced environment
• Passion for ensuring an excellent user experience

Responsibilities: Responsibilities:

• Ability to Deep Dive on completed transactions that being flagged with high-risk flag for
  post manual review to evaluate it is a potential fraud, and instantly share fraud trend to
  fraud strategy team. Strictly following chargeback operation standard SOP and
  requirement to handle representment case.
• Ability to guide the team on completing the chargeback cases within SLA/Pre-set time
  given, ensuring all the representment documents are gathered correctly and match the
  case with chargeback reason.
• Provide mentorship, guidance, and career development to members of their team. Lead a
  high-performing team through an exciting transition to build problem solving, critical
  thinking, analytical and technical capabilities which will enable the department to develop
  deeper, more scalable solutions.
• Establish team goals and work with direct reports on strategies for executing, measuring
  progress, and sharing results. Deliver projects involving quantitative analysis, industry
  research, and strategy development, working directly with global cross-functional teams
  to problem solve analytical approaches and develop solutions.
• Identify actionable insights, suggest recommendations, and influence team strategy
  through effective communication.

As one of the leading companies in Malaysia, Teleperformance offers variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Teleperformance also gives a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to learn new skills and knowledge through the company programs.

If You are interested to send an application for Jawatan Kosong Team Lead - English eCommerce Petaling Jaya Ogos 2024 by Teleperformance, please prepare requirements files and documents immediately. To apply by online, please click the "Apply" button below. If you still do not satisfy with a hiring job above, you can try to read more jobs list in Petaling Jaya region from another company below.

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