Jawatan Kosong Game Customer Service Representative Wfh Remote Agensi Pekerjaan Inter Island Sdn Bhd

Job Informations

Job Title : Game Customer Service Representative WFH | Company : Agensi Pekerjaan Inter Island Sdn Bhd | Location : Remote | Pub Date : 24 Ogos 2025

Agensi Pekerjaan Inter Island Sdn Bhd Careers September 2026 - Agensi Pekerjaan Inter Island Sdn Bhd is looking for a new employee to fill Jawatan Kosong Game Customer Service Representative WFH, that will be placed in Remote. You will receive a better potential customer as well as safer dwell later on. Becoming a member of this business makes anyone able to attain the purpose less complicated and make current aspiration come true.

To help the business eyesight and mission happens on legitimate Agensi Pekerjaan Inter Island Sdn Bhd can be open of fresh placement since Ogos 2025. Everybody who are interested filling this particular vacant, you need to take a part in this Jawatan Kosong Game Customer Service Representative WFH recruitment. If you will be one that might fill up qualifications, you can look at more info about Jawatan Kosong Game Customer Service Representative WFH below.

Agensi Pekerjaan Inter Island Sdn Bhd Jobs September 2026

Jawatan Kosong Game Customer Service Representative WFH in Remote

Job responsibilities:
1. Respond promptly and professionally to players' inquiries and provide accurate information regarding game features, gameplay, and technical issues.
2. Assist players in troubleshooting and resolving game-related problems, including gameplay difficulties, account issues, and payment inquiries.
3. Provide guidance and support to players on game rules, strategies, and promotions.
4. Document and track player interactions and issues using our designated customer support tool.
5. Collaborate with other teams, including the development and quality assurance teams, to escalate and resolve complex player issues.
6. Proactively monitor player feedback and identify trends or recurring issues to inform product improvements and updates.
7. Maintain a high level of product knowledge and stay up-to-date with game updates, new features, and promotions.
8. Contribute to developing and improving customer support processes and resources.

Requirements:
1. Previous experience in a customer service role, preferably in the gaming industry.
2. Excellent writing and verbal communication skills in English & Mandarin. We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.
3. Strong problem-solving skills and the ability to think critically in a fast-paced environment.
4. Empathy and patience when dealing with player concerns or frustrations.
5. Basic technical knowledge and proficiency in using customer support tools and software.
6. Ability to work independently and collaboratively as part of a team.
7. Flexibility to work shifts, including weekends and holidays, is required as a night shift agent of 24/7 support.
8.Passion for gaming and an understanding of online gaming culture and trends.

Job Type: Full-time

Pay: RM5,000.00 - RM8,000.00 per month

Work Location: Remote

Expected Start Date: 09/08/2025

As one of the leading companies in Malaysia, Agensi Pekerjaan Inter Island Sdn Bhd offers variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Agensi Pekerjaan Inter Island Sdn Bhd also gives a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to learn new skills and knowing through the company programs.

If You are interested to send an application for Jawatan Kosong Game Customer Service Representative WFH Remote Ogos 2025 by Agensi Pekerjaan Inter Island Sdn Bhd, please prepare requirements files and documents as soon as possible. To apply by online, please click the "Apply" button below. If you still do not satisfy with a hiring job above, you can try to read more jobs list in Remote region from another company below.

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