Hong Leong Bank Careers Mei 2025 - Hong Leong Bank assign an opportunity to apply Jawatan Kosong Executive - Business Channels Operations & Customer Service, that will be placed in Bukit Mertajam. You will definitely get a better chance along with less dangerous life sometime soon. Joining to this business makes anyone able to attain the purpose less complicated and make current aspiration come true.
To produce this company perspective along with mission come on legitimate Hong Leong Bank is usually open on brand-new place since September 2024. Everyone who are interested about filling up this specific vacant, you need to take a part in this Jawatan Kosong Executive - Business Channels Operations & Customer Service recruitment. If you will be one that may load qualifications, you can look at more info about Jawatan Kosong Executive - Business Channels Operations & Customer Service below.
Hong Leong Bank Jobs Mei 2025
Jawatan Kosong Executive - Business Channels Operations & Customer Service in Bukit Mertajam
If you are looking to excel and make a difference, take a closer look at us… The Business Channel's Operation & Customer Service Executive's key responsibility is to engage with walk-in customers for transaction processing followed by need based discussion with customers for cross selling. Additionally you will also be the first point of contact to recommend Bank’s products and services to customers and be responsible for high levels of Customer service and seamless transactions. Sales & Service
- Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
- Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
- Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling;
- Assist in calling up customers for service / sales interactions;
Operations
- Carry out Branch RCSA through sample checking and effective rectification as applicable;
- Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner;
- Over-ride transactions as per Bank defined transaction limits;
- Responsible for overall branch cash holding and end of day cash balancing (applicable for Chief Cashier);
- Comply with staff rotation guidelines through inter-branch/region transfer as part of operational risk mitigation;
- Observe and comply with the Bank’s Code of Conduct & Ethics;
Other Responsibilities
- Maintain confidentiality of customers and Bank’s information in a responsible manner;
- Keep a clean, organized work area and maintain a professional appearance;
- Attend all trainings as applicable including e-learning/Workday;
- Filing of reports;.
- Where needed, assist in branch housekeeping activities, including but not limited to moving of carton boxes, retrieving of vouchers from storage, etc;
- Carry out other duties as assigned periodically.
Requirements Education/Qualification
- Malaysian citizen
- Fresh graduates or candidates with relevant work experience are welcome to apply
Experience
- Related working experience in financial institution or related field
- Possess customer interaction / cash handling / transaction processing / sales experience
Special Skills
- Basic banking knowledge
- High level of integrity and accountability
- Excellent service mindset and communication skills and cross selling skills
- Professional appearance and courtesy
Certification/Licensing Requirements (optional)
- FIMM / UT license
- PCE & TBE license
What’s next?
- Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
- Should you be shortlisted for the role, we will send you an invitation via email for an interview. You can also check on your application status by logging into your candidate account.
About Hong Leong Bank We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China. We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation. Realise your full potential at Hong Leong Bank by applying now.
As one of the leading companies in Malaysia, Hong Leong Bank opens variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Hong Leong Bank also gives a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to work up new experience and knowing through the company programs.
If You are interested to send an application for Jawatan Kosong Executive - Business Channels Operations & Customer Service Bukit Mertajam September 2024 by Hong Leong Bank, please prepare requirements files and documents immediately. To apply by online, please click the "Apply" button below. If you still do not satisfy with a job recruitment above, you can try to read more jobs list in Bukit Mertajam region from another company below.
