Berjaya Careers Jun 2025 - Berjaya needs the applicant to fill Jawatan Kosong Senior Manager - Sales, Marketing & Customer Service, that will be placed in Kuala Lumpur. You will definitely get a better chance as well as safer dwell later on. Joining to this firm makes a people can meet the aim simpler in addition to support the current dream be realized.

To produce this corporation vision and mission happens on correct Berjaya is usually open on brand-new place as Julai 2024. Everybody who are enthusiastic filling this vacant, make sure you take part in this kind of Jawatan Kosong Senior Manager - Sales, Marketing & Customer Service recruitment. If you are one which may load requirements, you can attempt to learn more information about Jawatan Kosong Senior Manager - Sales, Marketing & Customer Service below.

Berjaya Job Vacancies Jun 2025

Jawatan Kosong Senior Manager - Sales, Marketing & Customer Service in Kuala Lumpur

Company : Berjaya Land Berhad
Position : Senior Manager - Sales, Marketing & Customer Service
Closing Date : 5 August 2024

For interested applicants, please email your updated CV to [email protected]

Job Responsibilities

Sales, Marketing & Leasing:

• Develop and implement effective sales and marketing strategies to achieve business objectives and sales targets by the Company.
• Manage sales and marketing budget to ensure all sales activities are within the set budget.
• Responsible to lead, guide, motivate and support the sales team to achieve their individual and group target.
• Maintain a strong and good relationship with potential customers and real estate agents.
• Manage and coordinate with Real Estate Agencies too achieve sales numbers.
• Monitor sales performance, track regularly and identify areas for improvement.
• Source & secure potential tenants.
• Ensure lease agreement, renewal, monitor rental collection and follow-up on arrears and issue with defaulting tenants.
• Ensure compliance on fit-out and manage handover process, ensuring it is done smoothly.
• Keep abreast of industry practices and leasing regulations.
• Oversee day-to-day activities in the sales gallery which includes monitoring the staff on daily operations such as sales inquiries, leads management, project briefing, contract & mortgage signing and after sales service.
• Constantly update the Management on the requirements of the property market.
• Ensure the sales team execute market research and analysis of property market.

Customer Service:

• Oversee the customer service team for assigned development.
• Provide guidance to the team in handling customer complaints and ensure the customer service team follow up and resolve customer complaints and defect rectification works effectively and efficiently.
• Monitor and guide the team to resolve enquiries and complaints by determining the problem, providing the best solution to resolve the problem and ensuring the task is carried out timely.
• To prepare aging report for customer complaints and defect rectification works.
• Maintain a good relationship with the internal and external team.
• Ensure the team keeps track of and records all customer complaints, comments and solutions provided.
• Ensure that sales documentation is well prepared in accordance with the company's policies and procedures.
• Any ad-hoc tasks as assigned by your superior.

Requirements

• Possess a Diploma or Degree in Marketing, Business Administration or equivalent with minimum 10 years' working experience in the property development industry.
• Strong command of both written and spoken English and Mandarin
• Pleasant disposition with strong communication, interpersonal and presentation skills.
• Innovative, highly self-motivated and ambitious in achieving goals.
• Ability to work under pressure.
• Ability to work under minimum supervision with a strong sense of responsibility.
• Ability to demonstrate strong customer service skills and effectively address customer needs.
• Effective problem-solving skills.
• Strong leadership skills with the ability to motivate the sales team.

As one of the leading companies in Malaysia, Berjaya opens variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Berjaya also offers a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to learn new experience and erudition through the company programs.

If You are interested to send an application for Jawatan Kosong Senior Manager - Sales, Marketing & Customer Service Kuala Lumpur Julai 2024 by Berjaya, please prepare requirements files and documents immediately. To apply by online, please click the "Apply" button below. If you still do not satisfy with a job above, you can try to read more jobs list in Kuala Lumpur region from another company below.

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