Jawatan Kosong Quality Assurance Specialist - Global Payment Kuala Lumpur ByteDance

Job Informations

Job Title : Quality Assurance Specialist - Global Payment | Company : ByteDance | Location : Kuala Lumpur | Pub Date : 13 Januari 2025

ByteDance Hiring April 2025 - ByteDance is seeking a new official to fill Jawatan Kosong Quality Assurance Specialist - Global Payment, that will be placed in Kuala Lumpur. You will receive a better potential customer along with safer dwell in the future. Joining to this enterprise makes a people able to reach the purpose less complicated and make current aspiration come true.

To help the business eyesight and mission happens on legitimate ByteDance is usually open up for brand-new place as Januari 2025. Everyone who are enthusiastic filling this particular vacant, remember to engage in this Jawatan Kosong Quality Assurance Specialist - Global Payment recruitment. If you are one that might fill up qualifications, you can attempt to learn further information about Jawatan Kosong Quality Assurance Specialist - Global Payment below.

ByteDance Job Vacancies April 2025

Jawatan Kosong Quality Assurance Specialist - Global Payment in Kuala Lumpur
Responsibilities

About ByteDance
Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us
Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At ByteDance, we create together and grow together. That's how we drive impact-for ourselves, our company, and the users we serve. Join us.

Team Introduction
The Global Payment team of Bytedance provides payment solutions - including payment acquisitions, disbursements, transaction monitoring, payment method management, foreign exchange conversion, accounting, reconciliations, and so on to ensure that our users have a smooth and secure payment experience on ByteDance platforms including TikTok.

Job Descriptions
  • Have a deep understanding of payment products, including payin, withdrawal, refund and payment method binding products, and able to act as the escalation point for complicated payment inquiries by providing professional and effective resolutions.
  • Quality check on inquiries resolved by operation specialists, and able to help team members and the overall team to achieve quality goals.
  • Assist with SLAs management to ensure our SLAs are met consistently, and earn satisfaction from our business clients.
  • Responsible for payment inquiries rate analysis and reduction with the aim to improve end user payment experiences.
  • Be proactive in proposing process and tool enhancement to help the team achieve better efficiency.
Qualifications

Minimum Qualifications:
  • Down to earth, result oriented and a strong sense of responsibility.
  • Proven skills in cross-team cooperation
Preferred Qualifications
  • Bachelor degree in finance or economics related majors.
  • 3-5 years working experience in the operation, project implementation or customer service team of payment institutions is preferred.
ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

As one of the leading companies in Malaysia, ByteDance opens variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. ByteDance also gives a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to learn new skills and knowledge through the company programs.

If You are fascinated to submit an application for Jawatan Kosong Quality Assurance Specialist - Global Payment Kuala Lumpur Januari 2025 by ByteDance, please prepare requirements files and documents immediately. To apply by online, please click the "Apply" button below. If you still do not satisfy with a job recruitment above, you can try to read more jobs list in Kuala Lumpur region from another company below.

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