Keysight Technologies, Inc. Hiring April 2025 - Keysight Technologies, Inc. is looking for a new worker to apply Jawatan Kosong Customer Service Operations Associate Japanese Speaker, that will be placed in Bayan Lepas. You will definitely get a better potential customer along with less dangerous life in the future. Signing up for this business makes a people can carry out the ones aim much easier as well as produce the desire becoming reality.

To help the company eyesight and mission comes on correct Keysight Technologies, Inc. can be open of fresh placement seeing that September 2024. All people who are interested filling this vacant, please take a part in this Jawatan Kosong Customer Service Operations Associate Japanese Speaker recruitment. If you are one that might fill up requirements, you can look at further information about Jawatan Kosong Customer Service Operations Associate Japanese Speaker below.

Keysight Technologies, Inc. Jobs April 2025

Jawatan Kosong Customer Service Operations Associate Japanese Speaker in Bayan Lepas Overview: Keysight is on the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do.
Our powerful, award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. Diversity, equity & inclusion are integral parts of our culture and drivers of innovation at Keysight. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers.
Responsibilities:

Quote Creation

• Respond to customer’s request for quote on a timely basis
• Generate formal quote in accordance with applicable Corporate Sales and Marketing Policy
• Ensure pricing and discounts are accurate in formal quotation
• Be updated on sales, marketing and promotion program and administer these accordingly
• Respond to customer query on price, discount and availability
• Establish and maintain effective lines of communication with Account Manager, management, business and cross-functional teams to resolve quote related issues
• Follow-up on outstanding quote issues and take ownership for customer satisfaction in assigned area.

Order Acceptance and Order Entry:

• Primary contact for accepting orders from trade customer.
• Ensure adherence to Corporate Order Acceptance Policy, standard terms and condition and export administration requirement.
• Ensure proper approvals for any non-standard or specially negotiated terms and conditions, and ensure supporting document is in order.
• Enter and edit order, including change order, credit and rebill, in accordance to Keysight policies and processes.
• Follow-up and correct pricing or configuration issues.

Order Management:

• Negotiate with Field/Customer and division to establish committed delivery date.
• Proactively manage order to meet committed delivery date and any special delivery requirement.
• Actively follow-up on cash-in-advance payment from customer and ensure that any shipment out of division can be duly delivered to customer.
• Ensure all order result in clear and payable invoice, and that invoice and revenue recognition is triggered in accordance to revenue recognition
• Establish and maintain effective lines of communication with Account Manager, management, business and cross-functional teams to resolve customer order related issues.
• Insure Customers are proactively notified of changes in order status. Follow-up on outstanding issues and take ownership for customer satisfaction in assigned area

Qualifications:

• Proficient in English and Japanese language is a must.
• Capability to handle multiple tasks and responsibilities.
• Ability to work in a stressful environment
• Usage of standard approaches to simple problem resolution
• Basic escalation management skills
• Basic IT /technology knowledge
• Bachelor Degree or University Degree or equivalent.

Careers Privacy Statement

***Keysight is an Equal Opportunity Employer.***

As one of the leading companies in Malaysia, Keysight Technologies, Inc. offers variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Keysight Technologies, Inc. also offers a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to learn new experience and knowledge through the company programs.

If You are interested to send an application for Jawatan Kosong Customer Service Operations Associate Japanese Speaker Bayan Lepas September 2024 by Keysight Technologies, Inc., please prepare requirements files and documents as soon as possible. To apply by online, please click the "Apply" button below. If you still do not satisfy with a job above, you can try to read more jobs list in Bayan Lepas region from another company below.

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