HTM Group Recruitment November 2026 - HTM Group is seeking a new official to fill Jawatan Kosong E-commerce Assistant, that will be placed in Ipoh. You will receive a better chance as well as safer dwell sometime soon. Becoming a member of this business makes a person can reach the purpose less complicated and make current aspiration come true.

To help this company eyesight along with mission come on legitimate HTM Group will be wide open on brand-new place since September 2025. All people who are enthusiastic about filling up this vacant, please take a part in this Jawatan Kosong E-commerce Assistant recruitment. If you will be one which might load requirements, you can look at more info about Jawatan Kosong E-commerce Assistant below.

HTM Group Jobs November 2026

Job brief

We are looking for a responsible E-commerce Assistant to organize our company’s day-to-day e-commerce operations. Your job will be to provide clerical support to our managers and employees and coordinate all daily administrative e-commerce activities.

The ideal candidate should have excellent oral and written communication skills and be able to organize their work using tools, like Microsoft Office and office equipment.

Responsibilities

• Handle customer complaints, respond to customers' reviews and provide appropriate solutions and alternatives within the time limits, follow up to ensure resolution.
• Maintain accurate records of customer interactions and transactions
• Collaborate with the team to ensure seamless customer experiences, liaise with the warehouse team on inventory
• To assist customers in resolving order related problems, including missing items, delayed deliveries, and other issues. (Handle customers return & refund inquiries)
• Assist to claim back the missing and damage parcel from platforms
• Ensure all product uploads are complete with full descriptions and min 3 product pics and 3 generic photos
• Create and stream engaging live video content on a regular basis in E-commerce platforms (TIK TOK) to build and retain a loyal viewership to promote our products
• Manage streaming setup and equipment, ensuring that the equipment is functional, well-maintained, and of high quality.
• Interact with audience through chat, voice, or video during live streams, providing real-time engagement, feedback, and entertainment (customer service).
• Collaborate with other content creators, influencers, or sponsors to cross-promote and create more engaging and diverse content.
• Stay up to date with the latest trends, techniques, and innovations in livestreaming and incorporate them into your content strategy.
• Perform strong analysis on social media trends, target key audiences, engagement, reach data and ads performance
• Track, monitor, and understand Livestream's performance, TikTok Shop performance and Video performance through insights and analytics.
• Improve store rating and increase followers

Requirements

• Able to balance a customer-oriented and a results-driven approach
• Min diploma and above
• Patient and comfortable dealing with complaints
• Professionalism and outgoing personality
• Excellent written and verbal communication skills.
• Outstanding organizational and multi-tasking abilities
• Good physical endurance.
• Positive work attitude and willingness to learn
• Fresh graduates are encouraged to apply

We offer an attractive remuneration package commensurate with qualifications and experience. Interested candidates may submit your detailed resume and together with a passport-sized photograph (nr) by WhatsApp to our HR Department at 016-9128011

Job Type: Contract

Pay: From RM1,800.00 per month

Benefits:

• Free parking
• Opportunities for promotion
• Professional development

Work Location: In person

As one of the leading companies in Malaysia, HTM Group opens variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. HTM Group also offers a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to escalate new experience and knowledge through the company programs.

If You are fascinated to submit an application for Jawatan Kosong E-commerce Assistant Ipoh September 2025 by HTM Group, please prepare requirements files and documents as soon as possible. To apply by online, please click the "Apply" button below. If you still do not satisfy with a job above, you can try to read more jobs list in Ipoh region from another company below.

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