Lagenda Properties Berhad Recruitment Jun 2025 - Lagenda Properties Berhad assign an opportunity to apply Jawatan Kosong Customer Engagement/Service Assistant - Tapah, that will be placed in Batang Padang. You will definitely get a better prospect as well as safer dwell sometime soon. Becoming a member of this enterprise makes a person able to do the ones aim much easier as well as produce the desire becoming reality.

To help this organization perspective and mission comes on right Lagenda Properties Berhad can be open on brand-new place since September 2024. Everyone who are considering filling this vacant, please take a part in this Jawatan Kosong Customer Engagement/Service Assistant - Tapah recruitment. If you will be one that may fill up qualifications, you can try to see more information about Jawatan Kosong Customer Engagement/Service Assistant - Tapah below.

Lagenda Properties Berhad Jobs Jun 2025

Jawatan Kosong Customer Engagement/Service Assistant - Tapah in Batang Padang

Job Description

• Ensure smooth Customer Service function in accordance with policies and guidelines adopted.
• Carry out daily operations smoothly and diligently.
• Respond to and resolve defects or complaints raised by customers within the time frames set up, with the assistance of HODs concerned.
• Report immediately to HOD on matters arising, whenever necessary. Always keep HOD informed.
• Providing help and advice to customers using your organization’s products or services.
• Communicating courteously with customers by telephone, email, letter, and face to face.
• Investigating and solving customers' problems, which may be complex or long-standing problems.
• Handling customer complaints such as defects or general complaints.
• Keeping accurate records of discussions or correspondence with customers.
• Updating & uploading customer defect form daily.
• Producing written information for customers, often involving use of computer packages/software.
• Key and reparation for the monthly defect and complaints report in Summary Defects Report daily.
• Keeping ahead of developments in customer service by reading relevant journals and attending courses.
• Participate in and contribute towards quality improvement initiatives / programs / activities conducted at the department or company level as assigned.
• Accompany house owner during the handover of keys (VP) for inspection and defects.
• Any Ad hoc assignment assigned

Job Requirements:

• Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, in any field.
• At least 1 year(s) of working experience in a customer engagement related field is required for this position.
• Ability to converse fluently in English, Bahasa Malaysia. Candidates with the ability to speak in Mandarin or Tamil will be an added advantage.
• Team player with strong organizational skills, time management and multitasking abilities.
• Full-Time position(s) available.
• Willing to work in Tapah

Job Types: Contract, Fresh graduate
Contract length: 12 months

Pay: RM1,500.00 - RM2,000.00 per month

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Tapah: Reliably commute or planning to relocate before starting work (Required)

Education:

• STM/STPM (Preferred)

Experience:

• Customer Care Specialist: 1 year (Preferred)

Language:

• Mandarin (Preferred)
• Bahasa (Preferred)

As one of the leading companies in Malaysia, Lagenda Properties Berhad offers variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Lagenda Properties Berhad also offers a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to work up new skills and knowledge through the company programs.

If You are interested to send an application for Jawatan Kosong Customer Engagement/Service Assistant - Tapah Batang Padang September 2024 by Lagenda Properties Berhad, please prepare requirements files and documents as soon as possible. To apply by online, please click the "Apply" button below. If you still do not satisfy with a job above, you can try to read more jobs list in Batang Padang region from another company below.

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