Thermo Fisher Scientific Hiring Julai 2025 - Thermo Fisher Scientific requires a new official to apply Jawatan Kosong Customer Service Executive, that will be placed in Melaka. You will receive a better chance as well as safer dwell in the future. Signing up for this firm makes anyone able to meet the purpose less complicated and make current aspiration come true.

To help the organization perspective and mission arrives on correct Thermo Fisher Scientific is actually open up for fresh placement seeing that Oktober 2024. Everyone who are considering filling this vacant, make sure you take part in this kind of Jawatan Kosong Customer Service Executive recruitment. If you will be one which can certainly load qualifications, you can try to see more information about Jawatan Kosong Customer Service Executive below.

Thermo Fisher Scientific Recruitment Julai 2025

Jawatan Kosong Customer Service Executive in Melaka

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

A global leader in serving science, Thermo Fisher Scientific is self-described as "a driving force in the research, healthcare, industrial, and applied markets" and supports customers with wide-ranging objectives, such as accelerating life sciences research, improving patient diagnostics and therapies, solving complex analytical challenges, and increasing productivity in their laboratories.

Thermo Scientific Microbiology Sdn Bhd under the Microbiology Division in Thermo Fisher Scientific is looking for a suitable candidate for a Customer Service Executive role.

Responsibilities:

• To provide routine and pro-active customer contact with local and export customers.

• To provide effective handling of customer queries & enquiries, communicating information related to order status, pricing and discounting.

• Key-In Sales Order Ledger (SOL) from customers to SAP system.

• Identify Stock availability and arrange delivery. Liaise with Production Department where necessary.

• Generate deliveries schedules and ensure customer requirement is meet

• To provide the role of the “voice of the customer”, capturing feedback & complaint information and personally resolving issues.

• To prepare payment submission for customers.

• To assist in keeping customers updated on the status of their orders via generation of backorder reports.

• To provide efficient & accurate system processing skills to progress sales orders and consignment sales orders through to delivery and invoicing, optimizing the balance between speed of delivery and complete order consolidation in accordance with both customer & Oxoid requirements.

• Prepare manual invoices to government sector

• Handle government e-procurement system (E-Perolehan)

Essential duties and responsibilities include

• Ability to issue quotation to customer.

• Know how to view price list in SAP system

• Prepare the bi-weekly report of Blocked Item and do the summary

• Follow up the status of the Customer Complaint form

• Collaborate with customers to coordinate carrier delivery status.

• Handle export shipment for export customers.

Education:

• Diploma in Business Administration / Management/Microbiology

• Bachelor in Business Administration / Management/Microbiology

Experience:

At least 1 year experience in customer service managements.

Knowledge, Skills, Abilities:

• Good English writing and speaking skills.

• To provide continuous contact with other departments ensuring all customer related information is routinely shared. To provide an exemplary listening and general telephone handling manner & ability to capture accurately and effectively meet the needs of our external and internal customers.

EEO/Reasonable Accommodation:

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status

As one of the leading companies in Malaysia, Thermo Fisher Scientific opens variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Thermo Fisher Scientific also offers a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to increase new skills and knowledge through the company programs.

If You are interested to submit an application for Jawatan Kosong Customer Service Executive Melaka Oktober 2024 by Thermo Fisher Scientific, please prepare requirements files and documents immediately. To apply by online, please click the "Apply" button below. If you still do not satisfy with a job recruitment above, you can try to read more jobs list in Melaka region from another company below.

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