Clarivate Careers April 2025 - Clarivate needs the applicant to fill Jawatan Kosong IT Support Services Analyst, that will be placed in Bayan Lepas. You will receive a better chance as well as safer dwell sometime soon. Joining to this company makes a person able to do the goal easier and create the aim come true.

To help this corporation eyesight and mission arrives on right Clarivate is actually open up for brand-new place as April 2025. Everybody who are considering answering this vacant, make sure you take part in this kind of Jawatan Kosong IT Support Services Analyst recruitment. If you will be one that might load qualifications, you can look at more information about Jawatan Kosong IT Support Services Analyst below.

Clarivate Jobs April 2025

Jawatan Kosong IT Support Services Analyst in Bayan Lepas

Job Responsibilities:

• Provide and oversee timely and effective high-level technical support to end-users, addressing complex hardware, software, and network-related issues.

• Troubleshoot and resolve IT problems via phone, email, or in person, ensuring minimal downtime and disruption.

• Communicate technical solutions clearly and concisely to end-users in a non-technical language to enhance user understanding and satisfaction.

• Interact with end-users in a professional and courteous manner, ensuring a positive customer experience and ongoing satisfaction.

• Support the deployment and maintenance of software applications, ensuring all systems are up to date.

• Conduct training sessions for end-users on hardware and software best practices and IT tools and applications to enhance their productivity and security.

• Install, configure, and maintain hardware components, including desktops, laptops, printers, and peripherals.

• Diagnose and resolve hardware software, and network connectivity issues, escalating highly complex problems to higher-level support teams when necessary.

• Log and track support incidents using a ticketing system, ensuring accurate and detailed documentation of issues and resolutions.

• Prioritize and escalate issues when necessary, collaborating with team members and other IT support teams to resolve intricate technical challenges and achieve timely resolutions.

• Contribute to enhancing IT support processes and procedures.

• Create and update documentation for IT processes, troubleshooting steps, and best practices.

• Proactively identify recurring issues and actively contribute to developing long-term solutions.

• Perform system updates and patches to uphold security and functionality standards, enforcing security policies and safeguarding confidential information.

Minimum Qualifications:

• Bachelor’s Degree or Equivalent

• 3 Years of Relevant Experience

Job Category Summary:

Provides technical assistance and support to Clarivate colleagues, troubleshooting hardware and software issues to ensure seamless operation of IT systems. Responsible for resolving incidents, maintaining documentation, and implementing solutions to enhance overall technology performance.

At Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.

As one of the leading companies in Malaysia, Clarivate opens variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Clarivate also offers a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to work up new experience and knowledge through the company programs.

If You are interested to submit an application for Jawatan Kosong IT Support Services Analyst Bayan Lepas April 2025 by Clarivate, please prepare requirements files and documents as soon as possible. To apply by online, please click the "Apply" button below. If you still do not satisfy with a hiring job above, you can try to read more jobs list in Bayan Lepas region from another company below.

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