Clarivate Careers Julai 2025 - Clarivate requires a new official to apply Jawatan Kosong IT Support Services Analyst, that will be placed in Bayan Lepas. You will receive a better prospect along with less dangerous life in the future. Signing up for this corporation makes a person able to carry out the goal easier and create the aim come true.

To help this corporation eyesight and mission arrives on right Clarivate is actually open on brand-new place as April 2025. All people who are interested answering this specific vacant, please take a part in this Jawatan Kosong IT Support Services Analyst recruitment. If you are one which can certainly fill up qualifications, you can look at more info about Jawatan Kosong IT Support Services Analyst below.

Clarivate Recruitment Julai 2025

Jawatan Kosong IT Support Services Analyst in Bayan Lepas

Job Responsibilities:

• Provide and oversee timely and effective high-level technical support to end-users, addressing complex hardware, software, and network-related issues.

• Troubleshoot and resolve IT problems via phone, email, or in person, ensuring minimal downtime and disruption.

• Communicate technical solutions clearly and concisely to end-users in a non-technical language to enhance user understanding and satisfaction.

• Interact with end-users in a professional and courteous manner, ensuring a positive customer experience and ongoing satisfaction.

• Support the deployment and maintenance of software applications, ensuring all systems are up to date.

• Conduct training sessions for end-users on hardware and software best practices and IT tools and applications to enhance their productivity and security.

• Install, configure, and maintain hardware components, including desktops, laptops, printers, and peripherals.

• Diagnose and resolve hardware software, and network connectivity issues, escalating highly complex problems to higher-level support teams when necessary.

• Log and track support incidents using a ticketing system, ensuring accurate and detailed documentation of issues and resolutions.

• Prioritize and escalate issues when necessary, collaborating with team members and other IT support teams to resolve intricate technical challenges and achieve timely resolutions.

• Contribute to enhancing IT support processes and procedures.

• Create and update documentation for IT processes, troubleshooting steps, and best practices.

• Proactively identify recurring issues and actively contribute to developing long-term solutions.

• Perform system updates and patches to uphold security and functionality standards, enforcing security policies and safeguarding confidential information.

Minimum Qualifications:

• Bachelor’s Degree or Equivalent

• 3 Years of Relevant Experience

Job Category Summary:

Provides technical assistance and support to Clarivate colleagues, troubleshooting hardware and software issues to ensure seamless operation of IT systems. Responsible for resolving incidents, maintaining documentation, and implementing solutions to enhance overall technology performance.

At Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.

As one of the leading companies in Malaysia, Clarivate offers variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Clarivate also gives a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to learn new skills and knowledge through the company programs.

If You are fascinated to submit an application for Jawatan Kosong IT Support Services Analyst Bayan Lepas April 2025 by Clarivate, please prepare requirements files and documents as soon as possible. To apply by online, please click the "Apply" button below. If you still do not satisfy with a job recruitment above, you can try to read more jobs list in Bayan Lepas region from another company below.

Related Jobs