Jawatan Kosong Assistant Banquet Manager Petaling Jaya Marriott International, Inc

Job Informations

Job Title : Assistant Banquet Manager | Company : Marriott International, Inc | Location : Petaling Jaya | Pub Date : 28 Oktober 2024

Marriott International, Inc Recruitment November 2026 - Marriott International, Inc is looking for the applicant to fill Jawatan Kosong Assistant Banquet Manager, that will be placed in Petaling Jaya. You will receive a better chance as well as less dangerous life sometime soon. Becoming a member of this firm makes anyone can meet the aim simpler in addition to support the current dream be realized.

To help this business perspective and mission comes on correct Marriott International, Inc can be open up for brand-new place since Oktober 2024. Everyone who are considering filling this specific vacant, please take a part in this Jawatan Kosong Assistant Banquet Manager recruitment. If you will be one that may load requirements, you can look at further information about Jawatan Kosong Assistant Banquet Manager below.

Marriott International, Inc Recruitment November 2026

Jawatan Kosong Assistant Banquet Manager in Petaling Jaya
Additional Information
Job Number24185910
Job CategoryEvent Management
LocationSheraton Petaling Jaya Hotel, Jalan Utara C, Petaling Jaya, Selangor, Malaysia, 46200
ScheduleFull Time
Located Remotely?N
Position Type Management


JOB SUMMARY


Entry level management position that leads the banquet staff while personally assisting in executing events based on requirements and standards. Develops and directs team to provide consistent, high quality service. Communicates performance expectations and trains staff in processes. Responsible for managing financial and administrative duties.


CANDIDATE PROFILE


Education and Experience

  • High school diploma or GED; 2 years experience in the event management, food and beverage, or related professional area.


CORE WORK ACTIVITIES


Supporting Management of Department Operations and Inventories

  • Manages departmental inventories and assets including par levels and maintenance of equipment.
  • Conducts monthly department meetings with the Banquet captains and employees.
  • Maintains attendance log for banquet employees.
  • Maintains and enforces established sanitation levels.
  • Adheres to and reinforces all standards, policies, and procedures (SOPs, LSOPs, etc.).
  • Ensures employee awareness of the event phase portion of the Meeting Planner Survey and Guest Satisfaction Scores.
  • Orders supplies for the department (e.g., china, glass, silver, buffet presentations, props, and other service equipment needs).
  • Uses banquet beverage “Use” records to guide banquet beverage supervisor in controlling liquor costs, managing the banquet beverage perpetual inventory and requisitioning liquor.
  • Understands the impact Banquet operations has on the overall success of an event and manages activities to maximize customer satisfaction.
  • Schedules banquet service staff to forecast and service standards, while maximizing profits.


Participating in and Leading Banquet Teams

  • Attends and participates in all pertinent meetings.
  • Leads shifts and actively participates in the servicing of events.
  • Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine, and overall event presentation.


Providing and Ensuring Exceptional Customer Service

  • Sets a positive example for guest relations.
  • Interacts with guests to obtain feedback on product quality and service levels.
  • Responds to and handles guest problems and complaints.
  • Empowers employees to provide excellent customer service.
  • Strives to improve service performance.
  • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
  • Reviews quarterly Meeting Planner Survey and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction.


Conducting Human Resources Activities

  • Interviews and hires Banquet captains and employees with appropriate skills.
  • Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
  • Ensures employees understand expectations and parameters.
  • Observes service behaviors of employees and provides feedback to individuals.
  • Reviews comment cards and guest satisfaction results with employees.
  • Participates in the development and implementation of corrective action plans.
  • Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures.


Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

As one of the leading companies in Malaysia, Marriott International, Inc offers variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Marriott International, Inc also offers a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to work up new experience and knowledge through the company programs.

If You are fascinated to submit an application for Jawatan Kosong Assistant Banquet Manager Petaling Jaya Oktober 2024 by Marriott International, Inc, please prepare requirements files and documents as soon as possible. To apply by online, please click the "Apply" button below. If you still do not satisfy with a job above, you can try to read more jobs list in Petaling Jaya region from another company below.

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