FERRYRICH SDN.BHD Jobs Jun 2025 - FERRYRICH SDN.BHD invites the candidates to fill Jawatan Kosong CUSTOMER SERVICE ECOMMERCE, that will be placed in Hang Tuah Jaya. You will definitely get a better potential customer along with less dangerous life later on. Joining to this enterprise makes a people can do the goal simpler in supplementary to support the current dream be realized.

To help the business eyesight and mission happens on right FERRYRICH SDN.BHD will be wide started on brand-new place as Januari 2025. Everyone who are enthusiastic about staffing this particular vacant, you need to take a part in this Jawatan Kosong CUSTOMER SERVICE ECOMMERCE recruitment. If you will be one which may fill up requirements, you can attempt to learn further info about Jawatan Kosong CUSTOMER SERVICE ECOMMERCE below.

FERRYRICH SDN.BHD Jobs Jun 2025

Jawatan Kosong CUSTOMER SERVICE ECOMMERCE in Hang Tuah Jaya

Jawatan Kosong: Customer Service Representative

* Lokasi: Taman Tasik Utama
⏳ Jenis: Sepenuh Masa

Kami sedang mencari Customer Service Representative yang berdedikasi untuk menyertai pasukan Sabun Badang! Jika anda seorang yang cekap, mesra pelanggan, dan mampu mengurus pelbagai platform, ini peluang anda!

Tanggungjawab Utama:

* TikTok & Shopee

• Membalas chat pelanggan dengan pantas & profesional
• Menyelesaikan masalah pelanggan & menguruskan refund/return
• Memantau prestasi akaun seperti response rate, satisfaction rate & shop health
• Mengurus aduan dan maklum balas negatif
• Mengendalikan isu penghantaran dengan pihak kurier
• Menyimpan & mengumpul testimoni pelanggan
• Menyelia kerja Customer Service outsource

* WhatsApp

• Membalas chat & aduan pelanggan melalui WhatsApp
• Menguruskan maklum balas daripada ejen (Mr, outsource, Gegebus, Shopee Go)
• Menyelesaikan masalah pelanggan dan menguruskan return/refund

* Video & Live Demo

• Menyumbang sekurang-kurangnya 2 video demo menggunakan produk Sabun Badang
• Menyertai sesi Live TikTok sekurang-kurangnya 2 kali seminggu (1 jam per sesi)

* Meeting & Laporan

• Menghadiri mesyuarat pemasaran, closing month & PM15
• Menyediakan laporan prestasi kedai (TikTok & Shopee)
• Menyediakan laporan pengurusan aduan, testimoni & refund

Kelayakan:

✅ Berpengalaman dalam customer service, lebih-lebih lagi di platform e-commerce seperti TikTok & Shopee
✅ Mampu bekerja dalam pasukan & multitasking
✅ Fast response & mahir mengurus pelanggan
✅ Mahir menggunakan platform e-commerce & analisis prestasi kedai
✅ Bonus jika ada pengalaman buat live atau video content

Job Types: Full-time, Permanent, Fresh graduate

Pay: RM1,700.00 - RM1,800.00 per month

Benefits:

• Maternity leave

Schedule:

• Day shift
• Fixed shift
• Monday to Friday
• Weekend jobs

Application Question(s):

• Have own Laptop

Education:

• Diploma/Advanced Diploma (Preferred)

Experience:

• Customer service: 1 year (Required)

Work Location: In person

As one of the leading companies in Malaysia, FERRYRICH SDN.BHD offers variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. FERRYRICH SDN.BHD also offers a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to learn new experience and erudition through the company programs.

If You are interested to send an application for Jawatan Kosong CUSTOMER SERVICE ECOMMERCE Hang Tuah Jaya Januari 2025 by FERRYRICH SDN.BHD, please prepare requirements files and documents immediately. To apply by online, please click the "Apply" button below. If you still do not satisfy with a job recruitment above, you can try to read more jobs list in Hang Tuah Jaya region from another company below.

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