Elabram Systems Sdn Bhd Careers Mac 2025 - Elabram Systems Sdn Bhd provide an opportunity to apply Jawatan Kosong Customer Experience, that will be placed in Johor Bahru. You will receive a better chance as well as safer dwell later on. Becoming a member of this company makes a people can meet the ones aim much easier as well as produce the desire becoming reality.

To help the corporation eyesight and mission happens on legitimate Elabram Systems Sdn Bhd is actually open of fresh placement since September 2024. All people who are considering about staffing this particular vacant, you need to take a part in this Jawatan Kosong Customer Experience recruitment. If you will be the one that can certainly fill up qualifications, you can attempt to learn further info about Jawatan Kosong Customer Experience below.

Elabram Systems Sdn Bhd Jobs Mac 2025

Jawatan Kosong Customer Experience in Johor Bahru

Location: Mid Valley Southkey

Working Hours: 5 days per week

Job Description

• Provide an omnichannel experience e.g email, chats, Whats-App, social media, calls with a comprehensive understanding of our products and services
• Personalise and engage customers effectively to drive customer satisfaction
• Assist customer on enquiries and issues efficiently to mitigate detractors
• Ensuring service standards are met e.g CSAT, Quality Assurance (QA), Response time and Resolution time

Requirement

• Fluent English with excellent communication skills, both written and verbal
• At least 2 Years of working experience in the related field is required for this position
• Ability to determine customer needs and quickly build rapport with customers
• Ability to empathize with and prioritize customer needs, provide appropriate solutions and setting expectations with customers.
• Exude patience and ownership with each customer
• Able to solve problems by thinking analytically and creatively
• Excellent communication, interpersonal and organisational skills
• Self-starter, resourceful and tenacious
• Team player, working collaboratively within and across teams
• Experience working with Zendesk and/or a similar ticketing system is highly advantageous.

Job Types: Full-time, Permanent

Pay: RM3,000.00 - RM4,500.00 per month

Benefits:

• Dental insurance
• Health insurance
• Maternity leave
• Opportunities for promotion
• Professional development

Schedule:

• Monday to Friday
• Night shift
• Rotational shift
• Weekend jobs

Supplemental Pay:

• Performance bonus

Application Question(s):

• What is your expected salary?
• What is your notice period?

As one of the leading companies in Malaysia, Elabram Systems Sdn Bhd offers variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Elabram Systems Sdn Bhd also offers a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to learn new experience and knowledge through the company programs.

If You are interested to submit an application for Jawatan Kosong Customer Experience Johor Bahru September 2024 by Elabram Systems Sdn Bhd, please prepare requirements files and documents as soon as possible. To apply by online, please click the "Apply" button below. If you still do not satisfy with a hiring job above, you can try to read more jobs list in Johor Bahru region from another company below.

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