Jawatan Kosong Customer Experience Johor Bahru Elabram Systems Sdn Bhd

Job Informations

Job Title : Customer Experience | Company : Elabram Systems Sdn Bhd | Location : Johor Bahru | Pub Date : 24 September 2024

Elabram Systems Sdn Bhd Vacancies Julai 2026 - Elabram Systems Sdn Bhd present an opportunity to apply Jawatan Kosong Customer Experience, that will be placed in Johor Bahru. You will receive a better potential customer along with less dangerous life later on. Becoming a member of this firm makes a person can meet the goal simpler in addition to support the current dream be realized.

To produce this business perspective and mission happens on legitimate Elabram Systems Sdn Bhd is usually open up for brand-new place as September 2024. Everyone who are interested about filling up this particular vacant, make sure you take part in this kind of Jawatan Kosong Customer Experience recruitment. If you will be the one that might fill up qualifications, you can look at more information about Jawatan Kosong Customer Experience below.

Elabram Systems Sdn Bhd Recruitment Julai 2026

Jawatan Kosong Customer Experience in Johor Bahru

Location: Mid Valley Southkey

Working Hours: 5 days per week

Job Description

  • Provide an omnichannel experience e.g email, chats, Whats-App, social media, calls with a comprehensive understanding of our products and services
  • Personalise and engage customers effectively to drive customer satisfaction
  • Assist customer on enquiries and issues efficiently to mitigate detractors
  • Ensuring service standards are met e.g CSAT, Quality Assurance (QA), Response time and Resolution time

Requirement

  • Fluent English with excellent communication skills, both written and verbal
  • At least 2 Years of working experience in the related field is required for this position
  • Ability to determine customer needs and quickly build rapport with customers
  • Ability to empathize with and prioritize customer needs, provide appropriate solutions and setting expectations with customers.
  • Exude patience and ownership with each customer
  • Able to solve problems by thinking analytically and creatively
  • Excellent communication, interpersonal and organisational skills
  • Self-starter, resourceful and tenacious
  • Team player, working collaboratively within and across teams
  • Experience working with Zendesk and/or a similar ticketing system is highly advantageous.

Job Types: Full-time, Permanent

Pay: RM3,000.00 - RM4,500.00 per month

Benefits:

  • Dental insurance
  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Professional development

Schedule:

  • Monday to Friday
  • Night shift
  • Rotational shift
  • Weekend jobs

Supplemental Pay:

  • Performance bonus

Application Question(s):

  • What is your expected salary?
  • What is your notice period?

As one of the leading companies in Malaysia, Elabram Systems Sdn Bhd offers variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Elabram Systems Sdn Bhd also gives a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to learn new skills and knowing through the company programs.

If You are fascinated to send an application for Jawatan Kosong Customer Experience Johor Bahru September 2024 by Elabram Systems Sdn Bhd, please prepare requirements files and documents as soon as possible. To apply by online, please click the "Apply" button below. If you still do not satisfy with a job recruitment above, you can try to read more jobs list in Johor Bahru region from another company below.

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