Infoline Solutions Sdn Bhd Careers April 2025 - Infoline Solutions Sdn Bhd invites a new employee to fill Jawatan Kosong Technical Support Tier 1 Mandarin + English, that will be placed in Kuala Lumpur. You will receive a better chance as well as less dangerous life sometime soon. Signing up for this firm makes anyone can reach the goal easier and create the aim come true.

To produce this business vision and mission comes on legitimate Infoline Solutions Sdn Bhd can be open up for fresh placement since Ogos 2024. Everybody who are considering about staffing this particular vacant, you need to take a part in this Jawatan Kosong Technical Support Tier 1 Mandarin + English recruitment. If you will be one which can certainly fill up qualifications, you can attempt to learn further information about Jawatan Kosong Technical Support Tier 1 Mandarin + English below.

Infoline Solutions Sdn Bhd Job Vacancies April 2025

Jawatan Kosong Technical Support Tier 1 Mandarin + English in Kuala Lumpur

I. General skill requirements:

1. More than 3 years of experience in Internet operation and maintenance or cloud platform operation and maintenance, unified recruitment of undergraduate degree or above, and be familiar with cloud computing technologies and products.

2. Understand Linux system management and Tcp/IP protocol, and understand the use of tools for troubleshooting analysis and performance tuning.

3. Understand the technical principles and common solution ideas of knowledge points such as DNS/LB/CDN/DB/security attack and defense/disaster recovery architecture/high concurrency tuning.

4. Have good communication, expression, presentation and logical thinking abilities, good service consciousness and collaboration consciousness, strong sense of responsibility and strong stress resistance.

5. Pass the TCA cloud operation and maintenance engineer certification.

II. Language requirements:

1. For overseas, the language ability required by customers should be supported, including English/Japanese/Korean. At the same time, Chinese should also be understood.

III. General quality requirements:

1. Have good service consciousness and sense of responsibility, and be able to put oneself in the customer's shoes and be anxious about what the customer is anxious about.

2. Have good communication, expression and logic, and be able to state and analyze in an orderly manner.

3. Have good learning ability and stress resistance, and be able to actively face challenges and pressure.

IV. Job content:

1. Based on service channels such as customer after-sales IM groups, telephones, and work orders, provide timely and professional responses and answers to customer questions 24/7.

2. Analyze and handle problems such as networks/load balancing/content acceleration/servers/storage/databases in combination with customer application scenarios.

3. Continuously learn and improve professionalism, continuously increase the first-time problem resolution rate, and provide professional technical services that satisfy customers.

4. Actively understand and identify customers' urgent and important events, and conduct effective upgrade processing in accordance with specifications to avoid amplification of customer losses.

Job Types: Full-time, Permanent

Pay: RM2,048.70 - RM10,000.00 per month

Benefits:

• Opportunities for promotion
• Professional development

Schedule:

• Fixed shift
• Holidays
• Monday to Friday

Supplemental Pay:

• Yearly bonus

Education:

• Diploma/Advanced Diploma (Required)

Experience:

• Technical Support: 3 years (Required)

Language:

• Mandarin (Required)
• Englsih (Required)
• Japanese, Korean (Required)

As one of the leading companies in Malaysia, Infoline Solutions Sdn Bhd offers variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Infoline Solutions Sdn Bhd also offers a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to work up new skills and knowledge through the company programs.

If You are fascinated to submit an application for Jawatan Kosong Technical Support Tier 1 Mandarin + English Kuala Lumpur Ogos 2024 by Infoline Solutions Sdn Bhd, please prepare requirements files and documents immediately. To apply by online, please click the "Apply" button below. If you still do not satisfy with a job recruitment above, you can try to read more jobs list in Kuala Lumpur region from another company below.

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