Stella Kasih Medical Centre Careers November 2026 - Stella Kasih Medical Centre is looking for the best people to apply Jawatan Kosong Marketing Officer Cum Customer Service, that will be placed in Putrajaya. You will receive a better chance as well as safer dwell in the future. Joining to this corporation makes a people can reach the goal easier and create the aim come true.

To help this company vision and mission arrives on correct Stella Kasih Medical Centre is usually open up for fresh placement as November 2025. Everybody who are considering answering this vacant, you need to take a part in this Jawatan Kosong Marketing Officer Cum Customer Service recruitment. If you will be the one which can certainly fill up qualifications, you can attempt to learn more info about Jawatan Kosong Marketing Officer Cum Customer Service below.

Stella Kasih Medical Centre Recruitment November 2026

Jawatan Kosong Marketing Officer Cum Customer Service in Putrajaya

Key Responsibilities

1. Customer Service & Support:

i. To serve as the primary point of contact for customer inquiries, complaints, and feedback via phone, email, chat, and social media.

ii. To provide accurate and timely information about products, services, pricing, and policies.

iii. To resolve customer issues efficiently and effectively, escalating complex problems to the appropriate department when necessary.

iv. To maintain detailed records of customer interactions and transactions in the Hospital Information System (HIS).

v. To follow up with customers to ensure their issues are resolved to their satisfaction.

2. Marketing & Promotions:

i. To assist in the development and execution of marketing campaigns across various channels (e.g., social media, email, website, events).

ii. To create engaging content (text, images, videos) for marketing materials and social media posts.

iii. To monitor and report on the performance of marketing campaigns.

iv. To conduct market research to identify trends and customer needs.

v. To assist with website content updates and optimization.

vi. To participate in organizing and promoting company events or webinars.

vii. To look out for expansion opportunity and engaging with local authorities, government agencies, corporate clients, General Practitioners (GPs).

3. Sales Support:

i. To identify opportunities to upsell or cross-sell products/services based on customer interactions.

ii. To provide pre-sales support, answering prospective customer questions and guiding them through the sales process.

iii. To generate leads from customer interactions and pass them to the sales team.

4. Relationship Management:

i. To build and maintain strong, positive relationships with customers.

ii. To gather customer testimonials and feedback for marketing purposes.

iii. To identify opportunities for customer retention and loyalty programs.

5. Reporting & Analysis:

i. To prepare regular reports on customer service metrics (e.g., response times, resolution rates, customer satisfaction scores).

ii. To report on marketing campaign performance and customer engagement.

To analyze customer feedback to identify areas for improvement in products, services, and processes.

Benefits:

Medical benefit (Outpatient & Inpatient)

Maternity leave

Paternity leave

Opportunities for promotion

Supplement pay:

Telephone allowance

Overtime pay

Yearly increment (depending on individual performance)

Yearly bonus (depending on individual performance)

Job Types: Full-time, Permanent

Pay: RM2,500.00 - RM4,000.00 per month

Benefits:

• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development

Work Location: In person

As one of the leading companies in Malaysia, Stella Kasih Medical Centre offers variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Stella Kasih Medical Centre also gives a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to work up new skills and knowledge through the company programs.

If You are interested to send an application for Jawatan Kosong Marketing Officer Cum Customer Service Putrajaya November 2025 by Stella Kasih Medical Centre, please prepare requirements files and documents as soon as possible. To apply by online, please click the "Apply" button below. If you still do not satisfy with a job recruitment above, you can try to read more jobs list in Putrajaya region from another company below.

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