Jawatan Kosong Retail Expert - Putrajaya Putrajaya IT Business Solutions Sdn Bhd
Job Informations
Job Informations
IT Business Solutions Sdn Bhd Vacancies November 2026 - IT Business Solutions Sdn Bhd is looking for a new employee to fill Jawatan Kosong Retail Expert - Putrajaya, that will be placed in Putrajaya. You will definitely get a better prospect as well as less dangerous life in the future. Signing up for this enterprise makes a people able to do the ones aim much easier as well as produce the desire becoming reality.
To help the business perspective along with mission come on legitimate IT Business Solutions Sdn Bhd can be started on fresh placement seeing that November 2025. Everyone who are interested about filling up this vacant, make sure you take part in this kind of Jawatan Kosong Retail Expert - Putrajaya recruitment. If you are one which might fill up qualifications, you can attempt to learn further info about Jawatan Kosong Retail Expert - Putrajaya below.
RETAIL EXPERT
Job Summary
Driven and performance-focused, dedicated to achieving excellence in sales and customer experience in
line with the Customer Service and Experience (CSE) strategy and business model.
Job Responsibilities
▪ Conduct product demonstrations to showcase features and benefits to customers.
▪ Execute retail operations activities by applying effective sales techniques to understand customer
needs and promote relevant products and services, including sales, servicing, and administrative
tasks, while adhering to company guidelines, policies, procedures, and SLAs.
▪ Engage with customers to create conversations and convert interactions into sales opportunities
(postpaid/prepaid registrations, devices, VAS, accessories, etc.).
▪ Stay results-driven by keeping up to date with product knowledge and maintaining high standards
of retail outlet visual appearance.
▪ Handle customer enquiries professionally and accurately, leveraging modern tools, policies, and
processes, while following retail service impression and mannerism guidelines.
▪ Deliver exceptional customer experiences to achieve desirable Net Promoter Scores (NPS),
providing product advisory, ownership guidance, and after-sales support.
▪ Resolve customer enquiries and complaints efficiently, taking ownership to maximize satisfaction.
▪ Participate in special events or external sales initiatives, such as device launches, and execute
departmental improvement initiatives at the outlet level.
▪ Provide continuous feedback to Retail Manager/Senior Manager on operations and opportunities
for improvement.
▪ Ensure transactional accuracy and KPI compliance to increase customer trust and satisfaction.
▪ Support departmental initiatives and perform other duties as assigned by management.
Job Requirements
▪ This role is a 1-year contract under 3rd party outsourcing.
▪ Must have passed SPM (Sijil Pelajaran Malaysia).
▪ Minimum of two (2) years’ relevant experience in the telco or retail industry preferred. Experience
in conducting product demonstrations is an advantage.
▪ Customer-obsessed, passionate about sales, competitive, and skilled at understanding people
through interactive conversations.
▪ Tech-savvy and computer literate.
▪ Excellent verbal, written, and interpersonal skills in English. Mandarin proficiency is an added
advantage.
▪ Positive, passionate, collaborative, creative, self-motivated, able to perform under pressure, team
oriented, with demonstrated leadership qualities.
Job Types: Full-time, Contract
Contract length: 12 months
Pay: RM2,300.00 - RM3,000.00 per month
Benefits:
Application Question(s):
Work Location: In person
As one of the leading companies in Malaysia, IT Business Solutions Sdn Bhd opens variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. IT Business Solutions Sdn Bhd also offers a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to learn new experience and knowledge through the company programs.
If You are fascinated to submit an application for Jawatan Kosong Retail Expert - Putrajaya Putrajaya November 2025 by IT Business Solutions Sdn Bhd, please prepare requirements files and documents as soon as possible. To apply by online, please click the "Apply" button below. If you still do not satisfy with a hiring job above, you can try to read more jobs list in Putrajaya region from another company below.
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