ECHO RESORT Recruitment September 2026 - ECHO RESORT needs a new official to fill Jawatan Kosong Front Office Manager, that will be placed in Kota Kinabalu. You will definitely get a better prospect along with safer dwell sometime soon. Becoming a member of this corporation makes anyone can attain the ones aim much easier as well as produce the desire becoming reality.

To produce the company vision and mission happens on legitimate ECHO RESORT is actually open on fresh placement since Ogos 2024. Everybody who are considering filling this specific vacant, make sure you take part in this kind of Jawatan Kosong Front Office Manager recruitment. If you are one which may fill up requirements, you can try to see more information about Jawatan Kosong Front Office Manager below.

ECHO RESORT Recruitment September 2026

Full Job Description
Directly supervises all front office personnel and ensures proper completion of all front office duties. Directs and coordinates the activities of the front desk, reservations, guest services, and telephone areas. Prepare monthly reports and budget for front office department.

FRONT OFFICE MANAGER DUTIES AND RESPONSIBILITIES:

• Trains, cross –trains, and retrains all front office personnel.
• Participates in the selection of front office personnel.
• Schedules the front office staff.
• Supervises workload during shifts.
• Evaluates the job performance if each front office employee.
• Maintains working relationships and communicates with all departments.
• Maintains master key control.
• Verifies that accurate room status information is maintained and properly communicated.
• Resolves guest problems quickly, efficiently, and courteously.
• Updates group information. Maintains, monitors, and prepares group requirements. Relays information to appropriate personnel.
• Works within the allocated budget for the front office.
• Receives information from the previous shift manger and passes on pertinent details to the oncoming manager.
• Checks cashiers in and out at the end of each shift.
• Enforces all cash-handling, check-cashing, and credit policies.
• Conducts regularly scheduled meetings of front office personnel.
• Wears the proper uniform at all times. Requires all front office employees to wear proper uniforms at all times.
• Upholds the resort's commitment to hospitality.
• Prepare performance reports related to front office.
• Maximize room revenue and occupancy by reviewing status daily. Analyses rate variance, monitor credit report and maintain close observation of daily house count.
• Monitor high balance guest and take appropriate action.
• Ensure implementation of all hotel policies and house rules.
• Operate all aspects of Front Office computer system, including software maintenance, report generation and analysis, and simple configuration changes.
• Prepare revenue and occupancy forecasting.
• Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner.
• Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests managers and other employees.
• Monitor all V.I.P 's special guests and requests.
• Maintain required pars of all front office and stationary supplies.
• Review daily front office work and activity reports generated by Night Audit.
• Review Front office log book and Guest feedback forms on a daily basis.
• Maintain an organized and comprehensive filing system with documentation of purchases, schedules, forecasts, reports and tracking logs.
• Perform other duties as requested by management.

**We thank all applicants for their interest, however only those candidates selected for interviews will be contacted**

Job Type: Full-time

Pay: From RM3,500.00 per month

Schedule:

• Afternoon shift
• Day shift

As one of the leading companies in Malaysia, ECHO RESORT opens variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. ECHO RESORT also offers a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to escalate new experience and erudition through the company programs.

If You are interested to submit an application for Jawatan Kosong Front Office Manager Kota Kinabalu Ogos 2024 by ECHO RESORT, please prepare requirements files and documents as soon as possible. To apply by online, please click the "Apply" button below. If you still do not satisfy with a hiring job above, you can try to read more jobs list in Kota Kinabalu region from another company below.

Related Jobs