MAGICAL BEANS COFFEE SDN BHD Hiring November 2026 - MAGICAL BEANS COFFEE SDN BHD needs the best people to fill Jawatan Kosong Sales & Customer Service Supervisor F&B, that will be placed in Lahat. You will definitely get a better prospect along with safer dwell sometime soon. Joining to this business makes a people able to do the objective simpler in supplementary to aid the current dream be realized.

To help this business perspective along with mission come on correct MAGICAL BEANS COFFEE SDN BHD is actually open up for fresh placement since November 2026. All people who are considering filling this vacant, please take a part in this Jawatan Kosong Sales & Customer Service Supervisor F&B recruitment. If you will be one which may fill up requirements, you can attempt to learn further info about Jawatan Kosong Sales & Customer Service Supervisor F&B below.

MAGICAL BEANS COFFEE SDN BHD Job Vacancies November 2026

Sales & Customer Service Supervisor (F&B)

Company: Cascada by Magical Beans
Salary: RM1700 basic (Probation Period) + Food Allowance
Probation Period: 3–6 months
Location: Lahat, Perak

About the Role

We are looking for a responsible, proactive and customer-oriented Sales & Customer Service Supervisor to oversee daily front-of-house operations and lead our service team.

The ideal candidate should have good leadership skills, a strong sense of responsibility and the ability to deliver excellent customer experiences while supporting outlet sales growth.

Key Responsibilities

1. Daily Outlet Operations

• Supervise and coordinate daily service operations.
• Ensure smooth workflow between service crew and kitchen teams.
• Monitor staff attendance, punctuality and work performance.
• Ensure outlet cleanliness, presentation and service standards.
• Ensure compliance with company SOPs.

2. Customer Service & Experience

• Handle customer enquiries, feedback and complaints professionally.
• Ensure customers receive friendly and efficient service.
• Monitor customer satisfaction and identify areas for improvement.
• Resolve service-related issues promptly.

3. Sales & Performance

• Monitor daily sales performance and outlet targets.
• Encourage upselling and cross-selling among service crew.
• Support promotional campaigns and sales initiatives.
• Identify opportunities to improve customer traffic and sales.

4. Team Leadership

• Guide, train and supervise service crew.
• Prepare and coordinate staff duties during operations.
• Maintain teamwork, discipline and service efficiency.
• Assist management in evaluating staff performance.

Job Requirements

• Previous experience in F&B, hospitality or customer service.
• Supervisory or team-leading experience is an advantage.
• Strong communication and interpersonal skills.
• Good problem-solving and customer-handling abilities.
• Responsible, disciplined and able to work independently.
• Able to work on weekends and public holidays according to the roster.
• Sales-oriented and customer-focused.

Working Hours

Outlet operating hours:

• Sunday – Thursday: 9:00 AM – 6:00 PM
• Friday – Saturday: 9:00 AM – 9:00 PM

Working shifts and rest days will be arranged according to the outlet's roster.

Salary & Employment Benefits

• RM1700 per month during the 3–6 months probation period.
• Performance and KPI evaluation.
• Salary and employment terms to be reviewed upon confirmation.
• EPF, SOCSO and other applicable statutory contributions in accordance with Malaysian employment requirements.

How to Apply

Interested candidates may apply through Indeed or contact us directly.

We welcome candidates who are passionate about F&B operations, customer service and team leadership!

Contact Number / WhatsApp: 014-6695932

Email: [email protected]

Please include your updated resume and relevant working experience when applying.

We look forward to welcoming you to the Magical Beans team!

Pay: RM1,700.00 - RM2,500.00 per month

Benefits:

• Additional leave
• Meal allowance

Work Location: In person

As one of the leading companies in Malaysia, MAGICAL BEANS COFFEE SDN BHD offers variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. MAGICAL BEANS COFFEE SDN BHD also offers a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to increase new skills and knowledge through the company programs.

If You are fascinated to send an application for Jawatan Kosong Sales & Customer Service Supervisor F&B Lahat November 2026 by MAGICAL BEANS COFFEE SDN BHD, please prepare requirements files and documents as soon as possible. To apply by online, please click the "Apply" button below. If you still do not satisfy with a job above, you can try to read more jobs list in Lahat region from another company below.

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