Jawatan Kosong Operations Manager Bayan Lepas Arrowood International Sdn. Bhd.
Job Informations
Job Informations
Arrowood International Sdn. Bhd. Hiring November 2026 - Arrowood International Sdn. Bhd. needs a new worker to apply Jawatan Kosong Operations Manager, that will be placed in Bayan Lepas. You will receive a better prospect along with safer dwell later on. Joining to this business makes anyone able to carry out the purpose simpler in supplementary to support the current dream be realized.
To help the business perspective and mission comes on legitimate Arrowood International Sdn. Bhd. is usually open of brand-new place since Disember 2025. All people who are enthusiastic filling this specific vacant, please take a part in this Jawatan Kosong Operations Manager recruitment. If you are one that can certainly load qualifications, you can attempt to learn more information about Jawatan Kosong Operations Manager below.
INVITATION TO APPLY
Join us on our mission to be the market leader.
Introduction
Arrowood manages a growing portfolio of hotels. We’re hiring a hands-on Operations Manager to lead day-to-day excellence across properties—driving our 3F Credo: Flawless, Fast, Friendly and turning brand standards into repeatable results.
Key Responsibilities
1. Operational Excellence & CI – Run a defect log and continuous-improvement program; share best practices across hotels; remove process friction.
2. Define, roll out, and audit group standards (FO, HK, ENG, Security); turn standards into habits across hotels.
3. Guest Experience & Reputation. Drive consistent service rituals; monitor reviews/complaints; lead service recovery practices and coaching.
4. Quality Assurance & Audits. Run periodic property audits (rooms, public areas, BOH); close gaps with time-bound owners; verify sustainment.
5. Budgeting, Cost & Profitability. Build and manage operating budgets; track OPEX/CPOR; optimize labor models, utilities, and productivity.
6. Openings, Reflags & Transitions. Lead pre-opening checklists, training, OS&E, systems go-live, and post-opening stabilization; manage brand conversions.
7. People & Culture. Hire, coach, and performance-manage GMs/HODs; succession planning; recognition; disciplinary guidance in line with local labour law.
8. Training & Development. Design group training (service basics, recovery, safety, leadership); certify trainers; measure skill transfer to floor behavior.
9. Safety, Security & Risk. Ensure compliance with fire life safety, OSHA/worker safety, incident reporting, drills, and crisis playbooks.
10. Owner & Stakeholder Relations – Maintain steady, proactive communication with owners/asset managers; present options/impact; manage expectations.
Requirements
1. 5–8 years hotel operations experience; multi-site or cluster exposure is a strong plus.
2. Proven team leader who turns standards into habits and numbers into actions.
3. Familiar with PMS/Channel Manager/OTA tools and basic P&L levers.
4. Excellent English & BM; Mandarin a plus. Valid licence and willingness to travel.
5. Calm under pressure; bias for action; guest-first mindset.
Benefits
1. Lead a multi-property portfolio with real autonomy and support.
2. Performance bonus tied to scorecards; training & certifications.
3. Travel allowance, laptop & fast-track growth path.
Job Type: Full-time
Pay: From RM6,000.00 per month
Work Location: On the road
As one of the leading companies in Malaysia, Arrowood International Sdn. Bhd. opens variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Arrowood International Sdn. Bhd. also gives a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to escalate new skills and erudition through the company programs.
If You are interested to submit an application for Jawatan Kosong Operations Manager Bayan Lepas Disember 2025 by Arrowood International Sdn. Bhd., please prepare requirements files and documents as soon as possible. To apply by online, please click the "Apply" button below. If you still do not satisfy with a hiring job above, you can try to read more jobs list in Bayan Lepas region from another company below.
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