Forest Cloud beverage company Careers November 2026 - Forest Cloud beverage company provide a chance to apply Jawatan Kosong E-Commerce Executive, that will be placed in Petaling Jaya. You will definitely get a better potential customer along with less dangerous life later on. Signing up for this firm makes a person can carry out the goal easier and create the aim come true.

To help the company eyesight along with mission come on legitimate Forest Cloud beverage company is usually open of fresh placement as September 2026. Everybody who are interested about staffing this particular vacant, remember to engage in this Jawatan Kosong E-Commerce Executive recruitment. If you will be one that may load qualifications, you can look at further info about Jawatan Kosong E-Commerce Executive below.

Forest Cloud beverage company Recruitment November 2026

Jawatan Kosong E-Commerce Executive in Petaling Jaya

Language requirement for this role

Professional working proficiency in spoken and written Mandarin is needed to support customers who communicate in Mandarin. This is a job-related communication requirement; applicants of all backgrounds are welcome.

About This Role

Forest Cloud is expanding its digital team. We are looking for a proactive and detail-oriented E-Commerce Executive to support our Senior E-Commerce Specialist and help operate our complete e-commerce ecosystem—including our website, Shopify, Shopee, Lazada, TikTok Shop, and future sales channels.

This is a full-time role based on-site in Kota Damansara, Selangor. Standard operational work is completed on-site during weekdays. Because e-commerce operates continuously, this role also supports weekend and after-hours customer enquiries remotely through a fair rotation.

Key Responsibilities

• Multi-Platform Customer Service: Monitor and respond promptly to customer enquiries, complaints, and reviews across all Forest Cloud e-commerce channels, including enquiries in Mandarin.

• Storefront Operations: Support day-to-day backend operations across our website, Shopify, marketplaces, social-commerce platforms, and future channels.

• Catalogue and Inventory: Maintain product listings, prices, promotions, images, descriptions, and inventory accuracy.

• Campaign Execution: Support monthly campaigns, mega-sale events, vouchers, promotional mechanics, and customer broadcasts.

• Asset Coordination: Work with creative and marketing teams to prepare promotional banners, product images, and campaign materials.

• Fulfilment Tracking: Monitor online orders and coordinate with warehouse and logistics teams to ensure accurate, on-time packing and delivery.

• Issue Resolution: Resolve customer disputes, returns, refunds, and courier-delivery issues efficiently.

• Reporting: Maintain basic sales, campaign, customer-service, and inventory reports using Excel, Sheets, or relevant platform tools.

Job Requirements

• Language skills: Professional working proficiency in speaking, reading, and writing Mandarin for customer enquiries. Good written English and Bahasa Malaysia are also required.

• Experience: At least one year of hands-on experience managing an e-commerce storefront, seller centre, marketplace backend, or comparable e-commerce platform.

• Platform agility: Able to learn and operate across multiple e-commerce channels. Experience across two or more platforms is preferred but not mandatory.

• Customer support: Willing and able to join a weekend and after-hours remote customer-service rotation.

• Location: Able to work on-site in Kota Damansara, Selangor.

• Software: Comfortable with Microsoft Office or Google Workspace, including basic Excel or Sheets functions.

• Work style: Responsible, detail-oriented, patient with customers, adaptable, and able to collaborate under senior guidance.

Perks & Benefits

• EPF (KWSP), SOCSO (PERKESO), and EIS (SIP) statutory contributions.

• Annual Leave and Medical Leave.

• Mentorship and structured learning from a Senior E-Commerce Specialist.

• Staff discounts on Forest Cloud products.

• Supportive, collaborative, and career-growth-oriented environment.

Pay: RM3,000.00 - RM5,000.00 per month

Benefits:

• Flexible schedule
• Free parking
• Opportunities for promotion

Application Question(s):

• Can you communicate professionally in spoken and written Mandarin when handling customer enquiries? Please briefly describe where you have used Mandarin in work or customer service.

Work Location: In person

As one of the leading companies in Malaysia, Forest Cloud beverage company opens variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Forest Cloud beverage company also offers a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to work up new experience and knowledge through the company programs.

If You are fascinated to send an application for Jawatan Kosong E-Commerce Executive Petaling Jaya September 2026 by Forest Cloud beverage company, please prepare requirements files and documents immediately. To apply by online, please click the "Apply" button below. If you still do not satisfy with a hiring job above, you can try to read more jobs list in Petaling Jaya region from another company below.

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