DHL Jobs Julai 2026 - DHL requires a new employee to fill Jawatan Kosong Intern, CS, that will be placed in Bayan Lepas. You will receive a better prospect as well as safer dwell in the future. Joining to this business makes anyone can attain the goal easier and create the aim come true.

To help the business eyesight and mission arrives on correct DHL will be wide open up for brand-new place since September 2025. Everybody who are enthusiastic answering this particular vacant, remember to engage in this Jawatan Kosong Intern, CS recruitment. If you are one that may fill up qualifications, you can attempt to learn more info about Jawatan Kosong Intern, CS below.

DHL Job Vacancies Julai 2026

Job description:

• Perform day to day arrangement and handle customer request

• Acts as key contact for allocated customers
• Accepts and processes orders for handover to Operations
• Stays informed on shipment and exception status for allocated customers
• Proactively informs customer on shipment status and exceptions
• Provides spot quotations and performs up- and cross-selling on inbound customer calls
• Passes on leads to Sales
• Handles customer inquiries
• Handles customer requests with regard to Go Green topics
• Takes and handles any customer complaints; solves customer complaints or assigns tasks to other functions
• Acts as first contact point for customer claims for notification and reception of claims and respective document collection
• Develops relationship with allocated customers
• Participates in joint Sales visits if necessary
• Accepts all orders (from customer or overseas office) and processes them for handover to Operations
• Proactively informs customer on shipment status, exceptions and provides intermediate updates on incident solution
• Provides spot quotations and closes contract
• Performs up- and cross selling (inbound calls) for existing customers and passes on leads to Sales
• Takes and handles customer inquiries, e.g. Track and Trace
• Takes customer requests with regard to Go Green topics and informs Regional GoGreen Head
• Reviews reports (generated by the Performance Reporting & Exception Specialist) and sends them to the customer
• Takes and registers all customer complaints
• Drives solution of customer complaints by solving it directly or assigning tasks to other function
• Acts as first contact point for customer claims; supports customer in notification and reception of claims, provides DGF claims documents, collects required documents from claimant and hands over to specialized claims handlers when documents are complete
• Takes and processes customer feedback and asks for CS related feedback (e.g. follow-up on complaint handling)
• Collaborates closely with Operations and other departments for smooth handling of shipments and continuous updates

As one of the leading companies in Malaysia, DHL opens variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. DHL also gives a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to work up new experience and erudition through the company programs.

If You are interested to send an application for Jawatan Kosong Intern, CS Bayan Lepas September 2025 by DHL, please prepare requirements files and documents immediately. To apply by online, please click the "Apply" button below. If you still do not satisfy with a job above, you can try to read more jobs list in Bayan Lepas region from another company below.

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