DHL Recruitment September 2026 - DHL needs a new employee to fill Jawatan Kosong Intern, CS, that will be placed in Bayan Lepas. You will receive a better chance along with less dangerous life sometime soon. Becoming a member of this company makes a people can reach the ones aim much easier as well as produce the desire becoming reality.

To help this company vision along with mission come on correct DHL is usually started on fresh placement as September 2025. Everyone who are enthusiastic filling this particular vacant, you need to take a part in this Jawatan Kosong Intern, CS recruitment. If you are one that can certainly fill up qualifications, you can attempt to learn more information about Jawatan Kosong Intern, CS below.

DHL Recruitment September 2026

Job description:

• Perform day to day arrangement and handle customer request

• Acts as key contact for allocated customers
• Accepts and processes orders for handover to Operations
• Stays informed on shipment and exception status for allocated customers
• Proactively informs customer on shipment status and exceptions
• Provides spot quotations and performs up- and cross-selling on inbound customer calls
• Passes on leads to Sales
• Handles customer inquiries
• Handles customer requests with regard to Go Green topics
• Takes and handles any customer complaints; solves customer complaints or assigns tasks to other functions
• Acts as first contact point for customer claims for notification and reception of claims and respective document collection
• Develops relationship with allocated customers
• Participates in joint Sales visits if necessary
• Accepts all orders (from customer or overseas office) and processes them for handover to Operations
• Proactively informs customer on shipment status, exceptions and provides intermediate updates on incident solution
• Provides spot quotations and closes contract
• Performs up- and cross selling (inbound calls) for existing customers and passes on leads to Sales
• Takes and handles customer inquiries, e.g. Track and Trace
• Takes customer requests with regard to Go Green topics and informs Regional GoGreen Head
• Reviews reports (generated by the Performance Reporting & Exception Specialist) and sends them to the customer
• Takes and registers all customer complaints
• Drives solution of customer complaints by solving it directly or assigning tasks to other function
• Acts as first contact point for customer claims; supports customer in notification and reception of claims, provides DGF claims documents, collects required documents from claimant and hands over to specialized claims handlers when documents are complete
• Takes and processes customer feedback and asks for CS related feedback (e.g. follow-up on complaint handling)
• Collaborates closely with Operations and other departments for smooth handling of shipments and continuous updates

As one of the leading companies in Malaysia, DHL opens variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. DHL also gives a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to escalate new skills and knowing through the company programs.

If You are fascinated to submit an application for Jawatan Kosong Intern, CS Bayan Lepas September 2025 by DHL, please prepare requirements files and documents as soon as possible. To apply by online, please click the "Apply" button below. If you still do not satisfy with a hiring job above, you can try to read more jobs list in Bayan Lepas region from another company below.

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