Jawatan Kosong Policy Owner Service, Specialist Kuala Lumpur AIA

Job Informations

Job Title : Policy Owner Service, Specialist | Company : AIA | Location : Kuala Lumpur | Pub Date : 11 Januari 2026

AIA Recruitment Jun 2026 - AIA offer a chance to fill Jawatan Kosong Policy Owner Service, Specialist, that will be placed in Kuala Lumpur. You will definitely get a better potential customer as well as safer dwell in the future. Becoming a member of this business makes a people can carry out the purpose less complicated and make current aspiration come true.

To help this company eyesight along with mission come on right AIA will be wide started on fresh placement seeing that Januari 2026. Everybody who are considering about staffing this specific vacant, you need to take a part in this Jawatan Kosong Policy Owner Service, Specialist recruitment. If you will be one which can certainly load requirements, you can attempt to learn further info about Jawatan Kosong Policy Owner Service, Specialist below.

AIA Job Vacancies Jun 2026

Jawatan Kosong Policy Owner Service, Specialist in Kuala Lumpur
At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030. And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business. Sound like you? Then read on. About the Role Responsible for providing after-sales support to policy-related administrative processes Roles and Responsibilities
  • Accomplishes staff performance in POS transactions by communicating job expectations, planning, monitoring, coordinating, enforcing POS procedures, and productivity standards.
  • Display good leadership skills.
  • Maintain quality service by enforcing quality and improving customers service standards; analyzing and resolving customer service problems and maintain communication with all the departments on POS processing.
  • To provide coaching to new staff on POS transactions.
  • Attend to difficult requests/appeal cases/complaints from customers referred by sales channels, branches and ensure that these are resolved in a satisfactory manner.
  • Check and approve payments and journal after processed by processor.
  • Monitor team performance to ensure that the departmental benchmark of service delivery and efficiency are met.
  • Liaise with other departments on new initiatives, system change, rectification & recovery.
  • Monitor and introduce improvements to the work process.
  • Participate in organisation-wide projects.
  • Any other duties assigned by supervisor.
Minimum Job Requirements:
  • Degree or Diploma in any disciplines with at least 5 years relevant experiences in an insurance industry.
  • Competent verbal and written communication skills in English and Bahasa Malaysia. Ability to speak other languages will be an added advantage.
  • Computer literate and well versed in MS Office.
  • Able to work independently.
Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives. You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

As one of the leading companies in Malaysia, AIA offers variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. AIA also offers a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to increase new skills and erudition through the company programs.

If You are interested to send an application for Jawatan Kosong Policy Owner Service, Specialist Kuala Lumpur Januari 2026 by AIA, please prepare requirements files and documents as soon as possible. To apply by online, please click the "Apply" button below. If you still do not satisfy with a job above, you can try to read more jobs list in Kuala Lumpur region from another company below.

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