Language Talent Solution Recruitment Jun 2025 - Language Talent Solution give a chance to fill Jawatan Kosong Thai Speaker - Customer Service Representative, that will be placed in Kuala Lumpur. You will definitely get a better chance along with safer dwell sometime soon. Signing up for this firm makes a people can meet the purpose less complicated and make current aspiration come true.

To produce the business perspective and mission comes on correct Language Talent Solution can be open of fresh placement since Jun 2024. Everybody who are considering about filling up this specific vacant, make sure you take part in this kind of Jawatan Kosong Thai Speaker - Customer Service Representative recruitment. If you are one which might load requirements, you can try to see further info about Jawatan Kosong Thai Speaker - Customer Service Representative below.

Language Talent Solution Jobs Jun 2025

Jawatan Kosong Thai Speaker - Customer Service Representative in Kuala Lumpur

Company Description

Language Talent Solutions is a global recruitment firm that aims to connect the best talent around the world with top employers. We believe that skills matter more than your passport, so we work to break down barriers and bridge borders to create globally competitive teams.

Role Description

This is a full-time, on-site role for a Thai Speaker - Customer Service Representative located in Kuala Lumpur. In this role, you will be responsible for providing exceptional customer service to airline passengers, including handling inquiries, resolving issues, and booking flights. You will need to be fluent in both Thai and English, and have excellent communication and problem-solving skills.

Role : Customer Service - Thai Speaker

Location : KL Sentral, Kuala Lumpur.

Working hours: Rotational Shifts between 9 AM - 9 PM (Monday - Sunday)

Salary: RM 4,000 (basics) + KPI bonus allowance monthly
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Responsibility

• Answer incoming calls including email and chat in a timely manner
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Build sustainable relationships and engage customers by taking the extra mile
• Keep the customer’s privacy and protect customer information
• Meet personal/team qualitative and quantitative targets
• Handle simple to difficult inquiries in a given span of time
• Manage different types of callers in a given span of time
• Achieve the given metrics in accordance to the center’s commitment to client
• Manage and resolve customer complaints
• Identify and escalate issues to supervisors
• Provide accurate information and excellent customer service

Qualifications

• Fluent in both Thai and English, with excellent verbal and written communication skills
• Prior experience in customer service or airline industry is preferred
• Ability to remain calm under pressure and handle difficult customers with empathy and professionalism
• Strong attention to detail and ability to multitask effectively
• Ability to work independently and as part of a team
• Bachelor's degree in any field

Job Types: Full-time, Permanent

Pay: RM4,000.00 per month

Benefits:

• Health insurance
• Opportunities for promotion
• Professional development

Schedule:

• Rotational shift

Supplemental pay types:

• Performance bonus

Education:

• STM/STPM (Preferred)

Experience:

• Customer Care Specialist: 1 year (Preferred)

Language:

• Thai (Preferred)

As one of the leading companies in Malaysia, Language Talent Solution opens variety of opportunities for employees to grow and make them as future leaders of the professional and disciplined. Language Talent Solution also offers a dynamic work environment in order to encourage employees to give optimally, and at the same time, you are able to learn new experience and erudition through the company programs.

If You are fascinated to submit an application for Jawatan Kosong Thai Speaker - Customer Service Representative Kuala Lumpur Jun 2024 by Language Talent Solution, please prepare requirements files and documents immediately. To apply by online, please click the "Apply" button below. If you still do not satisfy with a hiring job above, you can try to read more jobs list in Kuala Lumpur region from another company below.

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